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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

By utilizing EZ-Collect, you can enhance your cash flow as it minimizes accounts receivable, reduces days outstanding, and lowers bad debt write-offs. This innovative solution capitalizes on tasks, activities, and notes from your Acumatica system to establish an automated workflow that boosts the effectiveness and efficiency of collectors. EZ-Collect oversees the complete collections process through rules-based automation, which allows collectors to process immediate payments and handle requests for extended credit effortlessly. This automation intelligently assigns problematic invoices to the appropriate collectors and schedules collection tasks, ensuring that no individual invoices or problematic accounts are overlooked. The structured tasks facilitate the direction and prioritization of overall collection activities, regardless of whether there is a single collector or a team involved. Furthermore, when EZ-Collect is combined with EZ-Pay, collectors gain the capability to accept credit card or e-check payments while engaging with customers over the phone, significantly streamlining the payment process. This integration not only enhances productivity but also improves customer satisfaction by offering convenient payment options.

Description

SPoTS, which stands for Service and Problem Tracking System, is a web-based software solution designed to monitor dynamic and actionable business data. It is particularly advantageous for small to medium-sized enterprises that prefer not to handle their own information systems due to time constraints or a lack of resources. Although SPoTS is highly regarded as a trouble ticketing tool within the Information Technology sector, its capabilities extend far beyond that singular function. In fact, more than half of SPoTS' clientele operates in sectors that have no connection to Information Technology. Thanks to its versatile design, SPoTS supports a wide range of applications, including trouble ticketing, issue tracking, and customer relationship management (CRM). Developed and managed by LegendSoft, Inc., an Application Service Provider (ASP), SPoTS also offers software consulting to both public and private enterprises based in Atlanta, Georgia, showcasing its adaptability across various business needs. This makes SPoTS an invaluable asset for organizations striving for efficiency and effectiveness in their operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BriefYourMarket.com No 

Integrations

BriefYourMarket.com Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Nexvue

Country

United States

Website

nexvue.com/ez-collect-for-acumatica/

Vendor Details

Company Name

LegendSoft

Website

www.troubleticketsoftware.com

Product Features

Accounts Receivable

ACH Payment Processing No 
Billing & Invoicing Yes 
Check Processing No 
Collections Management Yes 
Online Payment Processing No 
Overpayment Processing No 
Partial Payments No 
Receivables Ledger No 
Recurring Billing No 

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management Yes 

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