Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
By utilizing EZ-Collect, you can enhance your cash flow as it minimizes accounts receivable, reduces days outstanding, and lowers bad debt write-offs. This innovative solution capitalizes on tasks, activities, and notes from your Acumatica system to establish an automated workflow that boosts the effectiveness and efficiency of collectors. EZ-Collect oversees the complete collections process through rules-based automation, which allows collectors to process immediate payments and handle requests for extended credit effortlessly. This automation intelligently assigns problematic invoices to the appropriate collectors and schedules collection tasks, ensuring that no individual invoices or problematic accounts are overlooked. The structured tasks facilitate the direction and prioritization of overall collection activities, regardless of whether there is a single collector or a team involved. Furthermore, when EZ-Collect is combined with EZ-Pay, collectors gain the capability to accept credit card or e-check payments while engaging with customers over the phone, significantly streamlining the payment process. This integration not only enhances productivity but also improves customer satisfaction by offering convenient payment options.
Description
SPoTS, which stands for Service and Problem Tracking System, is a web-based software solution designed to monitor dynamic and actionable business data. It is particularly advantageous for small to medium-sized enterprises that prefer not to handle their own information systems due to time constraints or a lack of resources. Although SPoTS is highly regarded as a trouble ticketing tool within the Information Technology sector, its capabilities extend far beyond that singular function. In fact, more than half of SPoTS' clientele operates in sectors that have no connection to Information Technology. Thanks to its versatile design, SPoTS supports a wide range of applications, including trouble ticketing, issue tracking, and customer relationship management (CRM). Developed and managed by LegendSoft, Inc., an Application Service Provider (ASP), SPoTS also offers software consulting to both public and private enterprises based in Atlanta, Georgia, showcasing its adaptability across various business needs. This makes SPoTS an invaluable asset for organizations striving for efficiency and effectiveness in their operations.
API Access
Has API
No
API Access
Has API
No
Integrations
BriefYourMarket.com
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Nexvue
Country
United States
Website
nexvue.com/ez-collect-for-acumatica/
Vendor Details
Company Name
LegendSoft
Website
www.troubleticketsoftware.com
Product Features
Accounts Receivable
ACH Payment Processing
No
Billing & Invoicing
Yes
Check Processing
No
Collections Management
Yes
Online Payment Processing
No
Overpayment Processing
No
Partial Payments
No
Receivables Ledger
No
Recurring Billing
No
Product Features
Issue Tracking
Assignment Management
No
Dashboard
No
Escalation Management
No
Issue Auditing
Yes
Issue Scheduling
Yes
Knowledge Base
No
Project Management
Yes
Recurring Issues
No
Scheduling
No
Task Management
Yes