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features
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Description

EXFO has introduced the Nova adaptive service assurance platform, which is pioneering as the first automation platform focused on service assurance within the industry. This innovative system intelligently delivers precise data at crucial moments to identify, troubleshoot, and resolve or even foresee and avert events that could negatively affect customers, stemming from the network infrastructure and services. By leveraging adaptive automation, the Nova platform streamlines labor-intensive tasks such as monitoring, diagnosing, and making decisions that typically consume operational resources. As a result, it allows organizations to enhance network efficiency and customer satisfaction while accelerating the rollout of new services and revenue streams. Additionally, the platform coordinates the seamless integration of EXFO solutions with pre-existing monitoring, operational, and network management systems, adapting to various contexts as needed. It continuously gathers and evaluates a blend of system, monitoring, and telemetry data to facilitate real-time network oversight, ensuring informed and prompt responses to any issues that may arise. This capability not only optimizes operational workflows but also reinforces the overall resilience of the network.

Description

VisionWorks Service Assurance effectively identifies and addresses end-user experience challenges across 5G, SD-WAN, cloud, and Ethernet networks. It offers a comprehensive perspective on performance throughout the entire network. By utilizing machine learning-driven analysis, it provides valuable insights into network operations. The system is designed to seamlessly integrate with various network and cloud platforms to enhance automation processes. Thanks to VisionWorks' cloud-native architecture, incorporating it with network management, back-office systems, and cloud automation platforms is both swift and straightforward. This enables service providers to implement network automation solutions that not only enhance customer experiences but also minimize costs. In addition, Active Assurance supplements conventional service assurance methods to further enhance the end-user experience. For an in-depth understanding, explore our whitepaper, which illustrates how VisionWorks Active Assurance can effectively identify and resolve end-user experience challenges. With these advancements, organizations can ensure a more reliable and efficient network performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

GigaSECURE No 

Integrations

GigaSECURE Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

EXFO

Founded

1985

Country

Canada

Website

www.exfo.com/en/products/service-assurance-platform/nova-core/

Vendor Details

Company Name

Spirent Communications

Founded

1936

Country

United Kingdom

Website

www.spirent.com/products/service-assurance-5g-cloud-sd-wan-ethernet-visionworks

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics No 

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management No 

Network Automation

Compliance Monitoring No 
Configuration Backup No 
Configuration Changes No 
Network Orchestration No 
Performance Monitoring No 
Tool Access Control No 
Vulnerability Assessments No 

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