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ease
features
design
support

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Description

EXFO has introduced the Nova adaptive service assurance platform, which is pioneering as the first automation platform focused on service assurance within the industry. This innovative system intelligently delivers precise data at crucial moments to identify, troubleshoot, and resolve or even foresee and avert events that could negatively affect customers, stemming from the network infrastructure and services. By leveraging adaptive automation, the Nova platform streamlines labor-intensive tasks such as monitoring, diagnosing, and making decisions that typically consume operational resources. As a result, it allows organizations to enhance network efficiency and customer satisfaction while accelerating the rollout of new services and revenue streams. Additionally, the platform coordinates the seamless integration of EXFO solutions with pre-existing monitoring, operational, and network management systems, adapting to various contexts as needed. It continuously gathers and evaluates a blend of system, monitoring, and telemetry data to facilitate real-time network oversight, ensuring informed and prompt responses to any issues that may arise. This capability not only optimizes operational workflows but also reinforces the overall resilience of the network.

Description

Deepgram's Nova-3 represents a cutting-edge evolution in speech-to-text technology, achieving unprecedented levels of precision and efficiency tailored for challenging, real-world applications. With its capability for real-time multilingual transcription, it facilitates the smooth handling of dialogues that include multiple languages, a significant leap forward for sectors like global customer service and emergency response. The model's self-serve customization feature, known as Keyterm Prompting, empowers users to quickly modify up to 100 specific terms relevant to their industry without needing to retrain the entire model. This adaptability not only boosts the recognition of specialized language and jargon but also broadens its applicability across various fields. Moreover, Nova-3 boasts remarkable performance improvements, showcasing a 54.3% decrease in word error rate for streaming and a 47.4% reduction for batch processing when juxtaposed with competing models. These significant advancements make Nova-3 an exceptional choice for organizations striving to elevate their speech recognition capabilities for a wide range of uses, ensuring that they remain competitive in a rapidly evolving market. As a result, businesses can expect enhanced communication effectiveness and improved operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Deepgram No 

Integrations

Deepgram Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$4,000 per year
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

EXFO

Founded

1985

Country

Canada

Website

www.exfo.com/en/products/service-assurance-platform/nova-core/

Vendor Details

Company Name

Deepgram

Founded

2015

Country

United States

Website

deepgram.com/learn/introducing-nova-3-speech-to-text-api

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics No 

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