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support

Description

The EVAN360 platform enables organizations to design a tailored support system where employees can effortlessly reach out to both internal colleagues and external contractors for immediate assistance. Questions posed by employees are swiftly directed to the appropriate expert who can deliver the correct response on the first attempt. Ensuring that finding help does not disrupt your team's productivity is crucial. By connecting them with the right individual from the start, quick answers can be obtained, enhancing overall efficiency. In essence, EVAN360 serves as the bridge linking those facing challenges with those equipped to provide solutions. It fosters a distinctive support atmosphere where team members can assist one another effectively. With instant access to a comprehensive support network, your team can maximize their productivity. This approach allows them to spend less time in limbo and more time concentrating on innovation, growth, and their ongoing projects. Moreover, it provides valuable insights into previously overlooked issues. By obtaining precise and relevant data, your organization is empowered to take informed actions that can lead to significant improvements. With EVAN360, your team can thrive, ensuring that every challenge is met with prompt and effective solutions.

Description

Connect utilizes a tailored teaching and learning strategy, enhanced by adaptive technologies that enable students to learn more effectively, retain knowledge better, and achieve superior results, allowing instructors to foster more insightful learning moments. By providing students with adaptive, mobile study tools, they can prepare themselves in a shorter timeframe, leading to gratitude for their educators. This understanding is mutual; a mere product cannot truly provide solutions, so embrace it fully. Regardless of your teaching format, we have the resources to support you, and if you have preferred materials, feel free to incorporate them as you see fit. Take back control of your course, streamline your workflow, and concentrate your efforts where they matter most. Embrace the roles of coach, expert, and motivator by sharing your unique stories and passion while capturing your teaching materials in various formats, including audio and video. Inspire your students while simplifying processes for yourself, your learners, and your institution. Connect seamlessly integrates with all leading Learning Management Systems (LMS) to ensure a smooth experience. A genuine solution is not only affordable and dependable but also comes with the necessary training and support tailored to your preferences in terms of timing, location, and mode of delivery. This comprehensive approach empowers both educators and students to thrive in their educational journey.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alma SIS No 
Blackboard Learn No 
Delta Lake No 
Gradelink SIS No 
Proctorio No 
Solvely.ai No 

Integrations

Alma SIS Yes 
Blackboard Learn Yes 
Delta Lake Yes 
Gradelink SIS Yes 
Proctorio Yes 
Solvely.ai Yes 

Pricing Details

$10 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

Contact McGraw-Hill for pricing details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

EVAN360

Founded

2017

Country

United States

Website

www.evan360.com

Vendor Details

Company Name

McGraw-Hill Education

Founded

1888

Country

United States

Website

www.mheducation.com/highered/platforms/connect.html

Product Features

Remote Support

Diagnostic Tools Yes 
File Transfer No 
Live Chat No 
Real-time Chat Yes 
Remote Control No 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

Product Features

Learning Management Systems (LMS)

Academic / Education No 
Asynchronous Learning Yes 
Blended Learning Yes 
Built-In Course Authoring No 
Corporate / Business No 
Customizable No 
Gamification No 
Learner Portal No 
Mobile Learning Yes 
Open Source No 
SCORM Compliance No 
Synchronous Learning No 
Video Conferencing No 
eCommerce No 
eLearning Companies No 

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