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Average Ratings 2 Ratings

Total
ease
features
design
support

Description

The EVAN360 platform enables organizations to design a tailored support system where employees can effortlessly reach out to both internal colleagues and external contractors for immediate assistance. Questions posed by employees are swiftly directed to the appropriate expert who can deliver the correct response on the first attempt. Ensuring that finding help does not disrupt your team's productivity is crucial. By connecting them with the right individual from the start, quick answers can be obtained, enhancing overall efficiency. In essence, EVAN360 serves as the bridge linking those facing challenges with those equipped to provide solutions. It fosters a distinctive support atmosphere where team members can assist one another effectively. With instant access to a comprehensive support network, your team can maximize their productivity. This approach allows them to spend less time in limbo and more time concentrating on innovation, growth, and their ongoing projects. Moreover, it provides valuable insights into previously overlooked issues. By obtaining precise and relevant data, your organization is empowered to take informed actions that can lead to significant improvements. With EVAN360, your team can thrive, ensuring that every challenge is met with prompt and effective solutions.

Description

The cloud software Getscreen.me allows you to connect to your desktop from anywhere via a direct link through your browser. The quick support function allows you to quickly connect to the user's computer in order to help him solve a problem. You can set up permanent access if you need to connect often. This saves time and allows you to call customers or ask questions in the chat window. If you have a large company, you can create teams and work together under the same account. Getscreen.me is completely safe. The service uses the HTTPS protocol which includes AES encryption. We use algorithms to detect and block attempts to match passwords and one-time links. Integration with popular platforms like Google Chrome Extension, Telegram and Jira Service Desk, as well as with HTTP API.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Chaport No 
Chatra No 
Formilla.com No 
Google Authenticator No 
Google Chrome No 
Jira Service Management No 
JivoChat No 
KonnectzIT No 
LiveChat No 
Omnidesk No 
ServiceNow No 
Telegram No 
XEOX No 
Zendesk No 

Integrations

Chaport Yes 
Chatra Yes 
Formilla.com Yes 
Google Authenticator Yes 
Google Chrome Yes 
Jira Service Management Yes 
JivoChat Yes 
KonnectzIT Yes 
LiveChat Yes 
Omnidesk Yes 
ServiceNow Yes 
Telegram Yes 
XEOX Yes 
Zendesk Yes 

Pricing Details

$10 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$5
Standard: from $5 per month
Advanced: from $80 per year
Enterprise: from $100 per year

Pay only for what you use!
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

EVAN360

Founded

2017

Country

United States

Website

www.evan360.com

Vendor Details

Company Name

Getscreen.me

Founded

2018

Country

Cyprus

Website

getscreen.me

Product Features

Remote Support

Diagnostic Tools Yes 
File Transfer No 
Live Chat No 
Real-time Chat Yes 
Remote Control No 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

Product Features

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View Yes 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print No 
Remote Wake Yes 
User Management Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Alternatives

Alternatives

Splint Reviews

Splint

University of Virginia