Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Move beyond merely addressing incidents and take proactive steps to eliminate them while ensuring the end user remains unaffected. With EV's Reach process automation and remote support access technologies, support agents will gain a thorough and detailed end-to-end perspective on all IT services, covering everything from infrastructure to endpoints, while enabling them to resolve issues before they can disrupt business operations. Equip your users with the most robust and secure remote access solution available. Our cutting-edge remote desktop technology allows for immediate access to users and systems, regardless of their location. Additionally, you can efficiently monitor the screen activity and health status of various machines through our multi-machine screen monitoring tool. We accommodate a diverse range of platforms and system types through various access protocols, including Citrix and Microsoft Terminal Services user sessions. Our seamless system management operates in the background, allowing you to assist users without causing any interruptions, thereby enhancing overall productivity. This proactive approach not only mitigates potential issues but also fosters a more efficient IT environment.
Description
UltraViewer software allows you to remotely control/remotely access a computer. UltraViewer can be used for many purposes. You can remotely control your computer to assist your parents in repairing their PC. You can remotely help your friends to learn how to use software without having to travel a thousand miles. You might be on a trip and need to log in to your computer at home to work.
Here are some key features of UltraViewer
- Remote computer access and control via instant messaging
Connect with stable and fast speed
Unlimited computers can be controlled simultaneously
- File sharing is easy, secure, and with full control Depending on the version, large file sizes may be required.
- Turn on your remote computer. You can work from anywhere you have an internet connection.
Record control session to monitor once more.
API Access
Has API
No
API Access
Has API
No
Integrations
Active Directory
Yes
Citrix Analytics
Yes
Windows Terminal
Yes
Integrations
Active Directory
No
Citrix Analytics
No
Windows Terminal
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
EasyVista
Country
United States
Website
www.easyvista.com/products/reach-end-to-end-service
Vendor Details
Company Name
Duc Fabulous
Founded
2011
Country
Vietnam
Website
ultraviewer.net
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Product Features
Remote Desktop
Chat
No
Cross-Platform Access
No
File Transfer
No
Group View
No
Mobile Device Access
No
Multi Monitor Support
No
Record Remote Sessions
No
Remote Print
No
Remote Wake
No
User Management
No
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No