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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Move beyond merely addressing incidents and take proactive steps to eliminate them while ensuring the end user remains unaffected. With EV's Reach process automation and remote support access technologies, support agents will gain a thorough and detailed end-to-end perspective on all IT services, covering everything from infrastructure to endpoints, while enabling them to resolve issues before they can disrupt business operations. Equip your users with the most robust and secure remote access solution available. Our cutting-edge remote desktop technology allows for immediate access to users and systems, regardless of their location. Additionally, you can efficiently monitor the screen activity and health status of various machines through our multi-machine screen monitoring tool. We accommodate a diverse range of platforms and system types through various access protocols, including Citrix and Microsoft Terminal Services user sessions. Our seamless system management operates in the background, allowing you to assist users without causing any interruptions, thereby enhancing overall productivity. This proactive approach not only mitigates potential issues but also fosters a more efficient IT environment.

Description

Smarty is a modern business operations service that provides companies with a dedicated “Chief of Everything” to manage execution across all key functions. This role blends strategic oversight with hands-on implementation, covering marketing, sales, operations, and customer success. By combining AI-driven systems with experienced human operators, Smarty handles the majority of operational workload while focusing human attention on high-value decisions. Businesses no longer need to hire or coordinate multiple team members, as Smarty centralizes everything into a single, streamlined relationship. The platform supports a wide range of activities, including content creation, CRM setup, process optimization, and client communications. Behind the scenes, Smarty manages a team of specialists, ensuring that each task is handled by the right expertise without requiring user involvement. As the system learns and adapts, workflows become more efficient and tailored to the business over time. This allows companies to scale operations without increasing internal complexity or overhead. Smarty is especially valuable for founders who want to focus on growth rather than daily execution. It ultimately transforms how businesses manage and execute their operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory Yes 
Citrix Analytics Yes 
Google Chrome No 
Windows Terminal Yes 

Integrations

Active Directory No 
Citrix Analytics No 
Google Chrome Yes 
Windows Terminal No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

EasyVista

Country

United States

Website

www.easyvista.com/products/reach-end-to-end-service

Vendor Details

Company Name

Smarty.ai

Website

smarty.ai/

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Product Features

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