Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You'll never miss invoicing a job again, as eTrace provides a comprehensive list of jobs marked as "waiting to be invoiced," organized by customer—allowing you to simply select a job to create an invoice. Additionally, you can keep an eye on the payment status of invoices, enabling you to monitor jobs that remain "not invoiced" as well as those with "invoices not paid." The system also features robust search capabilities, allowing you to find customers using various criteria such as first or last name, phone number, address, regional area, work order number, and even customers awaiting booking. All of your files are securely stored on our high-performance servers located in a protected data center, equipped with fast network connections and a reliable infrastructure supported by a mirrored data backup system. Furthermore, staff can conveniently access their daily schedules and work orders from any location with internet connectivity, whether they are at home, in the office, or on the move, ensuring they are always informed and prepared. This flexibility greatly enhances productivity and efficiency for your team.
Description
We handle everything from job scheduling and work order management to customer invoicing and automated marketing follow-ups, ensuring that all your needs are met. You can effortlessly schedule jobs, jot down notes, generate invoices, process payments, and oversee your technicians and their routes. Simplifying business management is our priority. With an emphasis on retaining clients, ServiceMonster's automated marketing features enable you to stay fresh in your customers' minds. Thanks to our mobile application, you can manage your entire operation from a smartphone or tablet, eliminating the need for paper and reducing clutter. Whether you're a sole proprietor or managing a larger fleet, ServiceMonster offers you the simplicity and control necessary for effective technician and schedule management. It guides you through each phase of a job, from preparation to completion, allowing you to collect customer signatures and process payments directly from your device. You have the power of your business data at your fingertips. Our comprehensive reporting and KPI dashboards provide you with constant insight into your business performance, ensuring you're always informed and ready to make decisions. With ServiceMonster, enhancing productivity and efficiency is just a tap away.
API Access
Has API
No
API Access
Has API
No
Integrations
FittleBug
No
Hatch
No
NiceJob
No
Quickwork
No
Pricing Details
$89 per month
Free Trial
No
Free Version
No
Pricing Details
$80 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ETRACE
Website
www.etrace.ca
Vendor Details
Company Name
Principal Focus
Founded
2003
Country
United States
Website
www.servicemonster.net
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
No
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No