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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

You'll never miss invoicing a job again, as eTrace provides a comprehensive list of jobs marked as "waiting to be invoiced," organized by customer—allowing you to simply select a job to create an invoice. Additionally, you can keep an eye on the payment status of invoices, enabling you to monitor jobs that remain "not invoiced" as well as those with "invoices not paid." The system also features robust search capabilities, allowing you to find customers using various criteria such as first or last name, phone number, address, regional area, work order number, and even customers awaiting booking. All of your files are securely stored on our high-performance servers located in a protected data center, equipped with fast network connections and a reliable infrastructure supported by a mirrored data backup system. Furthermore, staff can conveniently access their daily schedules and work orders from any location with internet connectivity, whether they are at home, in the office, or on the move, ensuring they are always informed and prepared. This flexibility greatly enhances productivity and efficiency for your team.

Description

We handle everything from job scheduling and work order management to customer invoicing and automated marketing follow-ups, ensuring that all your needs are met. You can effortlessly schedule jobs, jot down notes, generate invoices, process payments, and oversee your technicians and their routes. Simplifying business management is our priority. With an emphasis on retaining clients, ServiceMonster's automated marketing features enable you to stay fresh in your customers' minds. Thanks to our mobile application, you can manage your entire operation from a smartphone or tablet, eliminating the need for paper and reducing clutter. Whether you're a sole proprietor or managing a larger fleet, ServiceMonster offers you the simplicity and control necessary for effective technician and schedule management. It guides you through each phase of a job, from preparation to completion, allowing you to collect customer signatures and process payments directly from your device. You have the power of your business data at your fingertips. Our comprehensive reporting and KPI dashboards provide you with constant insight into your business performance, ensuring you're always informed and ready to make decisions. With ServiceMonster, enhancing productivity and efficiency is just a tap away.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

FittleBug No 
Hatch No 
NiceJob No 
Quickwork No 

Integrations

FittleBug Yes 
Hatch Yes 
NiceJob Yes 
Quickwork Yes 

Pricing Details

$89 per month
Free Trial No 
Free Version No 

Pricing Details

$80 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ETRACE

Website

www.etrace.ca

Vendor Details

Company Name

Principal Focus

Founded

2003

Country

United States

Website

www.servicemonster.net

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database No 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking No 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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