Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enables clients to independently manage their needs through a user-friendly online portal. Intuitive customer service dashboards offer immediate insights to enhance interactions with customers. The incorporation of predictive analytics and proactive field engagement significantly enhances the efficiency and quality of resolving issues. Continuous monitoring and assurance of services for CPE management work to minimize inefficiencies and costs, elevate subscriber satisfaction, and support the implementation of next-generation services. Utilizing advanced analytics and visual representations assists in addressing business-level obstacles, facilitating proactive decision-making, and effectively overseeing operations across various domains, including workforce management and sales/marketing. Furthermore, it ensures the optimization of network performance and reliability, alongside comprehensive reporting and analysis of network performance trends. This comprehensive approach not only streamlines processes but also fosters a more responsive and agile operational environment.
Description
Devicenow provides a globally accessible Device-as-a-Service (DaaS) solution for workplace IT hardware, encompassing a thorough package that combines end-user devices with managed IT support. Rather than purchasing devices like laptops or desktops outright, companies can opt for one of our subscription-based DaaS plans. Our offerings streamline operations, lower expenses, and ensure predictable financial planning for organizations. With services available worldwide and our Next Business Day Swap, we guarantee uninterrupted productivity for your workforce, no matter where they are located. Being part of the CHG-MERIDIAN group, which boasts over forty years of expertise in technology management, devicenow is at the leading edge of providing innovative and flexible IT solutions, adapting to the ever-evolving needs of the market. Our commitment to excellence and customer satisfaction is what drives us to continuously improve our services.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
CDG Elements
No
Microsoft Dynamics 365
No
Panacea
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ETI Software Solutions
Founded
1992
Country
United States
Website
etisoftware.com
Vendor Details
Company Name
devicenow
Founded
2022
Country
Germany
Website
devicenow.com
Product Features
Mobile Device Management (MDM)
Automatic Device Recognition
No
Data Management
No
Deployment Management
No
Inventory Management
No
Maintenance Utilities
No
Procurement Management
No
Remote Update / Installation
No
Software Management
No
Synchronization Management
No
Wireless Network Support
No
User Provisioning and Governance
Access Governance
No
Access Verification Workflow
No
Audits / Reports
No
Automatic Provisioning / Deprovisioning
No
Delegated Access Authorization
No
Identity Synchronization
No
Lifecycle Management
No
Multi-Factor Authentication (MFA)
No
Password Management
No
Policy Enforcement
No
Single Sign-On (SSO)
No
User Self-Service
No
Product Features
Mobile Device Management (MDM)
Automatic Device Recognition
No
Data Management
No
Deployment Management
No
Inventory Management
No
Maintenance Utilities
No
Procurement Management
No
Remote Update / Installation
No
Software Management
No
Synchronization Management
No
Wireless Network Support
No