Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enables clients to independently manage their needs through a user-friendly online portal. Intuitive customer service dashboards offer immediate insights to enhance interactions with customers. The incorporation of predictive analytics and proactive field engagement significantly enhances the efficiency and quality of resolving issues. Continuous monitoring and assurance of services for CPE management work to minimize inefficiencies and costs, elevate subscriber satisfaction, and support the implementation of next-generation services. Utilizing advanced analytics and visual representations assists in addressing business-level obstacles, facilitating proactive decision-making, and effectively overseeing operations across various domains, including workforce management and sales/marketing. Furthermore, it ensures the optimization of network performance and reliability, alongside comprehensive reporting and analysis of network performance trends. This comprehensive approach not only streamlines processes but also fosters a more responsive and agile operational environment.
Description
sclera, a robust Network Monitoring software, caters to Property Owners, Property Managers, Vendors, System Integrators, etc., by providing cost-effective solutions to remotely monitor an unlimited number of devices. sclera adapts its system and develops a network map based on the property's infrastructure. Users are provided an activity dashboard that enables them to monitor their devices across several networks. This helps users locate and identify network issues by receiving instant notifications for device failures, sensor alarms, advanced reports and statistics, and many more. A graphically descriptive network topology aids in the easy identification of faulty devices in real-time, allowing for quick resolution of issues. sclera helps devices connected to it run smoothly by integrating multiple sensors from myDevices, Disruptive Technologies, Datahoist, and others. The remote access option in sclera allows vendors to securely diagnose devices while troubleshooting networks using a variety of network tools from anywhere in the world. Various network protocols such as SNMP, BACnet, LoRaWAN are supported by sclera.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Kinesis
No
Amazon S3
No
Amazon Simple Queue Service (SQS)
No
Azure Event Hubs
No
Azure IoT Hub
No
Azure Storage
No
CDG Elements
Yes
Google Cloud Platform
No
Microsoft Dynamics 365
Yes
Panacea
Yes
Integrations
Amazon Kinesis
Yes
Amazon S3
Yes
Amazon Simple Queue Service (SQS)
Yes
Azure Event Hubs
Yes
Azure IoT Hub
Yes
Azure Storage
Yes
CDG Elements
No
Google Cloud Platform
Yes
Microsoft Dynamics 365
No
Panacea
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ETI Software Solutions
Founded
1992
Country
United States
Website
etisoftware.com
Vendor Details
Company Name
Sclera
Founded
2018
Country
United States
Website
www.sclera.com
Product Features
Mobile Device Management (MDM)
Automatic Device Recognition
No
Data Management
No
Deployment Management
No
Inventory Management
No
Maintenance Utilities
No
Procurement Management
No
Remote Update / Installation
No
Software Management
No
Synchronization Management
No
Wireless Network Support
No
User Provisioning and Governance
Access Governance
No
Access Verification Workflow
No
Audits / Reports
No
Automatic Provisioning / Deprovisioning
No
Delegated Access Authorization
No
Identity Synchronization
No
Lifecycle Management
No
Multi-Factor Authentication (MFA)
No
Password Management
No
Policy Enforcement
No
Single Sign-On (SSO)
No
User Self-Service
No