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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enables clients to independently manage their needs through a user-friendly online portal. Intuitive customer service dashboards offer immediate insights to enhance interactions with customers. The incorporation of predictive analytics and proactive field engagement significantly enhances the efficiency and quality of resolving issues. Continuous monitoring and assurance of services for CPE management work to minimize inefficiencies and costs, elevate subscriber satisfaction, and support the implementation of next-generation services. Utilizing advanced analytics and visual representations assists in addressing business-level obstacles, facilitating proactive decision-making, and effectively overseeing operations across various domains, including workforce management and sales/marketing. Furthermore, it ensures the optimization of network performance and reliability, alongside comprehensive reporting and analysis of network performance trends. This comprehensive approach not only streamlines processes but also fosters a more responsive and agile operational environment.

Description

Our innovative zero-code, script-less framework integrates cognitive automation with centralized policy management tailored for workplace devices. This approach allows for the anticipation and resolution of potential issues before they arise, while also providing real-time analytics that enhance automated management of workplace environments, thus boosting productivity and fostering innovation. With actionable alerts and notifications in place, agents can proactively address problems by initiating one-click resolutions discreetly on end-user devices through a user-friendly dashboard console. By incorporating advanced technology into the service architecture, we uphold governance standards via automation, which in turn strengthens compliance and security measures. Furthermore, users benefit from comprehensive visibility, analytics, and management capabilities across their endpoint infrastructure, enabling tailored insights based on various user groups and individuals, ultimately enhancing overall operational efficiency. The combination of these features leads to a more streamlined and responsive workplace environment.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CDG Elements Yes 
HCL BigFix AEX No 
Microsoft Dynamics 365 Yes 
Panacea Yes 
ServiceNow No 

Integrations

CDG Elements No 
HCL BigFix AEX Yes 
Microsoft Dynamics 365 No 
Panacea No 
ServiceNow Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ETI Software Solutions

Founded

1992

Country

United States

Website

etisoftware.com

Vendor Details

Company Name

Nanoheal

Founded

2012

Country

United States

Website

www.nanoheal.com

Product Features

Mobile Device Management (MDM)

Automatic Device Recognition No 
Data Management No 
Deployment Management No 
Inventory Management No 
Maintenance Utilities No 
Procurement Management No 
Remote Update / Installation No 
Software Management No 
Synchronization Management No 
Wireless Network Support No 

User Provisioning and Governance

Access Governance No 
Access Verification Workflow No 
Audits / Reports No 
Automatic Provisioning / Deprovisioning No 
Delegated Access Authorization No 
Identity Synchronization No 
Lifecycle Management No 
Multi-Factor Authentication (MFA) No 
Password Management No 
Policy Enforcement No 
Single Sign-On (SSO) No 
User Self-Service No 

Product Features

Mobile Device Management (MDM)

Automatic Device Recognition No 
Data Management No 
Deployment Management No 
Inventory Management No 
Maintenance Utilities No 
Procurement Management No 
Remote Update / Installation No 
Software Management No 
Synchronization Management No 
Wireless Network Support No 

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