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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enables clients to independently manage their needs through a user-friendly online portal. Intuitive customer service dashboards offer immediate insights to enhance interactions with customers. The incorporation of predictive analytics and proactive field engagement significantly enhances the efficiency and quality of resolving issues. Continuous monitoring and assurance of services for CPE management work to minimize inefficiencies and costs, elevate subscriber satisfaction, and support the implementation of next-generation services. Utilizing advanced analytics and visual representations assists in addressing business-level obstacles, facilitating proactive decision-making, and effectively overseeing operations across various domains, including workforce management and sales/marketing. Furthermore, it ensures the optimization of network performance and reliability, alongside comprehensive reporting and analysis of network performance trends. This comprehensive approach not only streamlines processes but also fosters a more responsive and agile operational environment.

Description

Enhancing the reliability of IT assets can be achieved through effective device monitoring, which not only boosts the productivity of utility workers but also contributes to lowering operational expenses. By implementing device monitoring, field service engineers can experience increased operational efficiency through improved asset reliability. Furthermore, remote workers can benefit from heightened productivity and manufacturing efficiency due to enhanced asset reliability facilitated by device monitoring. In law enforcement, device monitoring plays a crucial role in improving operational effectiveness, significantly reducing downtime to fulfill the demands of frontline policing. Proactive device monitoring is essential for minimizing device downtime, ensuring uninterrupted access to critical data and information that can be life-saving. When every second counts and timely information is vital, our device monitoring software helps eliminate unnecessary downtime. Simple measures, such as ensuring users begin their shifts with fully charged batteries, can effectively prevent downtime and enhance overall performance. By prioritizing device reliability and monitoring, organizations can create a more efficient and responsive operational environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CDG Elements
Citizen RIMS
Microsoft Azure
Microsoft Dynamics 365
Panacea
Windows Autopilot

Integrations

CDG Elements
Citizen RIMS
Microsoft Azure
Microsoft Dynamics 365
Panacea
Windows Autopilot

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ETI Software Solutions

Founded

1992

Country

United States

Website

etisoftware.com

Vendor Details

Company Name

Getac

Founded

1989

Country

Taiwan

Website

www.getac.com/us/products/software/getac-device-monitoring-system/

Product Features

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

User Provisioning and Governance

Access Governance
Access Verification Workflow
Audits / Reports
Automatic Provisioning / Deprovisioning
Delegated Access Authorization
Identity Synchronization
Lifecycle Management
Multi-Factor Authentication (MFA)
Password Management
Policy Enforcement
Single Sign-On (SSO)
User Self-Service

Product Features

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

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