Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enables clients to independently manage their needs through a user-friendly online portal. Intuitive customer service dashboards offer immediate insights to enhance interactions with customers. The incorporation of predictive analytics and proactive field engagement significantly enhances the efficiency and quality of resolving issues. Continuous monitoring and assurance of services for CPE management work to minimize inefficiencies and costs, elevate subscriber satisfaction, and support the implementation of next-generation services. Utilizing advanced analytics and visual representations assists in addressing business-level obstacles, facilitating proactive decision-making, and effectively overseeing operations across various domains, including workforce management and sales/marketing. Furthermore, it ensures the optimization of network performance and reliability, alongside comprehensive reporting and analysis of network performance trends. This comprehensive approach not only streamlines processes but also fosters a more responsive and agile operational environment.
Description
Enhancing the reliability of IT assets can be achieved through effective device monitoring, which not only boosts the productivity of utility workers but also contributes to lowering operational expenses. By implementing device monitoring, field service engineers can experience increased operational efficiency through improved asset reliability. Furthermore, remote workers can benefit from heightened productivity and manufacturing efficiency due to enhanced asset reliability facilitated by device monitoring. In law enforcement, device monitoring plays a crucial role in improving operational effectiveness, significantly reducing downtime to fulfill the demands of frontline policing. Proactive device monitoring is essential for minimizing device downtime, ensuring uninterrupted access to critical data and information that can be life-saving. When every second counts and timely information is vital, our device monitoring software helps eliminate unnecessary downtime. Simple measures, such as ensuring users begin their shifts with fully charged batteries, can effectively prevent downtime and enhance overall performance. By prioritizing device reliability and monitoring, organizations can create a more efficient and responsive operational environment.
API Access
Has API
API Access
Has API
Integrations
CDG Elements
Citizen RIMS
Microsoft Azure
Microsoft Dynamics 365
Panacea
Windows Autopilot
Integrations
CDG Elements
Citizen RIMS
Microsoft Azure
Microsoft Dynamics 365
Panacea
Windows Autopilot
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ETI Software Solutions
Founded
1992
Country
United States
Website
etisoftware.com
Vendor Details
Company Name
Getac
Founded
1989
Country
Taiwan
Website
www.getac.com/us/products/software/getac-device-monitoring-system/
Product Features
Mobile Device Management (MDM)
Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support
User Provisioning and Governance
Access Governance
Access Verification Workflow
Audits / Reports
Automatic Provisioning / Deprovisioning
Delegated Access Authorization
Identity Synchronization
Lifecycle Management
Multi-Factor Authentication (MFA)
Password Management
Policy Enforcement
Single Sign-On (SSO)
User Self-Service
Product Features
Mobile Device Management (MDM)
Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support