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Description
In the current landscape, hotels must engage in separate agreements with various booking channels to allocate rooms for reservations, which can lead to discrepancies such as a booking channel displaying as fully booked when, in reality, the hotel still has available inventory, resulting in lost revenue opportunities. Additionally, any promotions or changes in availability must be communicated individually to each channel, and if a hotel fails to inform them of fully booked dates or offline bookings, it risks the complications of double bookings. This is where our channel manager steps in, providing a solution that integrates all booking channels through a centralized Reservation System (CRS), allowing hotels a single point of access for managing their inventory. With this system, hotels can avoid issues of double bookings, maintain a clear view of their available inventory, and benefit from enhanced transparency regarding the performance of each channel, along with the ability to allocate packages and rooms specifically to different channels or Online Travel Agencies (OTAs). By implementing such a channel management solution, hoteliers can significantly improve their revenue potential while streamlining their operations. Ultimately, this not only enhances efficiency but also helps in maximizing the hotel's overall performance in an increasingly competitive market.
Description
Octopus24 serves as a comprehensive software solution for managing hotels and renting out rooms or holiday apartments. Its seamless integration with platforms like Booking, Expedia, BestDay, Despegar, Agoda, and Airbnb enables effective oversight of hotel availability while maximizing occupancy profits. You can efficiently manage your bookings, receive real-time reports, mark important holiday dates on your calendar, and assign various access levels to your staff. Additionally, Octopus24 automatically connects your hotel to multiple sales channels, enhancing both revenue and occupancy rates. The software also facilitates the creation of a personalized hotel website, activates an online booking engine, and allows for integration with your Facebook page for greater visibility. Users can generate electronic invoices and keep track of income and expenses through its robust accountability features. Furthermore, Octopus24 offers dedicated technical support every day of the year, accessible via phone, chat, video calls, email, and WhatsApp, ensuring that assistance is available whenever needed. By utilizing Octopus24, hotel operators can streamline their management processes while boosting overall profitability.
API Access
Has API
No
API Access
Has API
No
Integrations
Freshdesk
No
Google Analytics
No
Google Docs
No
PayPal
No
Stripe
No
Zendesk
No
Integrations
Freshdesk
Yes
Google Analytics
Yes
Google Docs
Yes
PayPal
Yes
Stripe
Yes
Zendesk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$20 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ETCBIZ INDIA
Country
India
Website
etchotelsoft.com
Vendor Details
Company Name
Octopus24
Founded
2006
Country
Mexico
Website
www.octopus24.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
Yes
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Channel Management
Campaign Management
No
Channel Analytics
Yes
Incentive Management
No
Inventory Control
Yes
Lead Management
No
Opportunity Management
No
Order Management
No
Partner Management
No
Product Management
No
Reseller Management
No
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes