Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
EPM serves as the ETCETERA® (ETC) module specifically geared towards application development and managing processes. It allows for the creation of web-based applications tailored for task management, case handling, business operations, and accounting functions, all while supporting mobile workforce needs. Using EPM, organizations can swiftly design, build, and launch online workflows that incorporate automation, user interfaces, data input and validation, content collection, task routing, rule-driven workflows, and the ability to synchronize processes between offline and online environments. The focus on tasks within EPM enhances user satisfaction, as successful task completion greatly influences their overall experience. Furthermore, EPM is crafted to enable users to efficiently manage and finalize all their work responsibilities through just three distinct presentations, streamlining their workflow. This integrated approach not only fosters productivity but also ensures that users remain engaged and motivated in their work tasks.
Description
Quickly incorporate xPression's rules-driven assembly, interactive editing, and document generation features. With its open architecture, xPression allows for effortless integration with various systems of record and departmental solutions, such as customer service, CRM, enterprise content management, human capital management, finance, and legal sectors, among others. Its application integration functionalities empower organizations to embed services for document personalization and creation within any Java, Microsoft, or web-based application, and to efficiently invoke xPression from business workflows for real-time document generation or for queuing in batch processing. The xFramework, which serves as the published API for xPression, presents a thorough array of SOAP and RESTful Web Services, a Java API, and a JMS facade, facilitating the rapid integration of xPression's assembly, editing, and document output features into both new and existing enterprise systems. This comprehensive approach ensures that businesses can enhance their document management processes while maintaining efficiency.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Adobe Acrobat
No
Adobe Dreamweaver
No
Adobe InDesign
No
IBM FileNet Content Manager
No
Microsoft Word
No
OpenText Documentum
No
Integrations
Adobe Acrobat
Yes
Adobe Dreamweaver
Yes
Adobe InDesign
Yes
IBM FileNet Content Manager
Yes
Microsoft Word
Yes
OpenText Documentum
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ScerIS
Founded
1993
Country
United States
Website
www.sceris.com
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products-and-solutions/products/customer-experience-management/customer-communications-management/opentext-xpression/xpression-enterprise-edition
Product Features
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
Yes
Business Process Automation
Yes
Calendar Management
Yes
Compliance Tracking
Yes
Configurable Workflow
Yes
Customizable Dashboard
Yes
Document Management
Yes
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
Yes
No-Code
No
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No