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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ETA’s SPOT intelligent transit system unequivocally meets every requirement, standing out uniquely in the market. There is truly nothing comparable to SPOT available today. This transit fleet management solution offers a dynamic array of features tailored specifically to enhance transit operations while paving the way for future growth and seamless integration. One remarkable aspect of SPOT is its hardware agnosticism, allowing users to select their preferred hardware and develop a customized system that perfectly aligns with their operational needs. The modular design of SPOT facilitates easy customization, ensuring you only pay for the functionalities you truly require. Users will benefit from a comprehensive intelligent transit system that includes advanced CAD/AVL capabilities, robust back-office software, and passenger information tools such as tracking websites and mobile apps. Furthermore, SPOT excels in transit fleet management, optimizing route creation and adjustments, and providing complete support for GTFS and GTFS-RT standards, among other features. With SPOT, the potential for enhancing transit efficiency and passenger satisfaction is limitless.

Description

SPoTS, which stands for Service and Problem Tracking System, is a web-based software solution designed to monitor dynamic and actionable business data. It is particularly advantageous for small to medium-sized enterprises that prefer not to handle their own information systems due to time constraints or a lack of resources. Although SPoTS is highly regarded as a trouble ticketing tool within the Information Technology sector, its capabilities extend far beyond that singular function. In fact, more than half of SPoTS' clientele operates in sectors that have no connection to Information Technology. Thanks to its versatile design, SPoTS supports a wide range of applications, including trouble ticketing, issue tracking, and customer relationship management (CRM). Developed and managed by LegendSoft, Inc., an Application Service Provider (ASP), SPoTS also offers software consulting to both public and private enterprises based in Atlanta, Georgia, showcasing its adaptability across various business needs. This makes SPoTS an invaluable asset for organizations striving for efficiency and effectiveness in their operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BriefYourMarket.com No 

Integrations

BriefYourMarket.com Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ETA Transit

Country

United States

Website

etatransit.com/meet-spot/

Vendor Details

Company Name

LegendSoft

Website

www.troubleticketsoftware.com

Product Features

Fleet Management

Dispatch Management No 
Employee Management No 
Fuel Management No 
GPS Tracking No 
Incident Reporting No 
Inspection Management No 
Inventory Management No 
Maintenance Management No 
Mileage Tracking No 
Motor Pool No 
Routing No 
Tire Management No 
VIN Lookup No 
Work Order Management No 

Route Planning

Capacity Planning No 
Drag & Drop Scheduling No 
Driver Management No 
Emergency Dispatch No 
GPS Tracking No 
Performance Metrics No 
Route Costing No 
Territory Management No 

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management Yes 

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