Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ETA’s SPOT intelligent transit system unequivocally meets every requirement, standing out uniquely in the market. There is truly nothing comparable to SPOT available today. This transit fleet management solution offers a dynamic array of features tailored specifically to enhance transit operations while paving the way for future growth and seamless integration. One remarkable aspect of SPOT is its hardware agnosticism, allowing users to select their preferred hardware and develop a customized system that perfectly aligns with their operational needs. The modular design of SPOT facilitates easy customization, ensuring you only pay for the functionalities you truly require. Users will benefit from a comprehensive intelligent transit system that includes advanced CAD/AVL capabilities, robust back-office software, and passenger information tools such as tracking websites and mobile apps. Furthermore, SPOT excels in transit fleet management, optimizing route creation and adjustments, and providing complete support for GTFS and GTFS-RT standards, among other features. With SPOT, the potential for enhancing transit efficiency and passenger satisfaction is limitless.
Description
SPoTS, which stands for Service and Problem Tracking System, is a web-based software solution designed to monitor dynamic and actionable business data. It is particularly advantageous for small to medium-sized enterprises that prefer not to handle their own information systems due to time constraints or a lack of resources. Although SPoTS is highly regarded as a trouble ticketing tool within the Information Technology sector, its capabilities extend far beyond that singular function. In fact, more than half of SPoTS' clientele operates in sectors that have no connection to Information Technology. Thanks to its versatile design, SPoTS supports a wide range of applications, including trouble ticketing, issue tracking, and customer relationship management (CRM). Developed and managed by LegendSoft, Inc., an Application Service Provider (ASP), SPoTS also offers software consulting to both public and private enterprises based in Atlanta, Georgia, showcasing its adaptability across various business needs. This makes SPoTS an invaluable asset for organizations striving for efficiency and effectiveness in their operations.
API Access
Has API
No
API Access
Has API
No
Integrations
BriefYourMarket.com
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ETA Transit
Country
United States
Website
etatransit.com/meet-spot/
Vendor Details
Company Name
LegendSoft
Website
www.troubleticketsoftware.com
Product Features
Fleet Management
Dispatch Management
No
Employee Management
No
Fuel Management
No
GPS Tracking
No
Incident Reporting
No
Inspection Management
No
Inventory Management
No
Maintenance Management
No
Mileage Tracking
No
Motor Pool
No
Routing
No
Tire Management
No
VIN Lookup
No
Work Order Management
No
Route Planning
Capacity Planning
No
Drag & Drop Scheduling
No
Driver Management
No
Emergency Dispatch
No
GPS Tracking
No
Performance Metrics
No
Route Costing
No
Territory Management
No
Product Features
Issue Tracking
Assignment Management
No
Dashboard
No
Escalation Management
No
Issue Auditing
Yes
Issue Scheduling
Yes
Knowledge Base
No
Project Management
Yes
Recurring Issues
No
Scheduling
No
Task Management
Yes