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Description
ET Ducky serves as a comprehensive diagnostics platform and remote monitoring management (RMM) solution tailored for both Windows and Linux endpoints. It captures kernel-level events—utilizing ETW on Windows and eBPF on Linux—and processes them on the agent, ensuring that personally identifiable information (PII) is filtered out while leveraging AI to articulate the root causes of alerts in straightforward terms. Surrounding this foundational capability are essential RMM tools that enable teams to respond effectively, including a browser-based remote desktop, threshold alerts that come with pre-explained root causes, behavioral security measures like ransomware detection and host isolation, approved-script execution, insightful reporting, multi-agent queries, and fleet management functionalities. Notably, raw event data remains on the machine, with only the curated evidence and AI-generated conclusions transmitted to the cloud. Designed specifically for IT teams and managed service providers (MSPs), it aims to significantly reduce the time taken to resolve tickets that other solutions might only address superficially, integrating RMM, application performance monitoring (APM), and behavioral detection into a single streamlined product. Users can take advantage of a free tier by bringing their own AI key, while paid plans start at $39 per month, making it an accessible option for various organizations. Each feature is crafted to enhance operational efficiency and drive effective incident management.
Description
Pckgr RMM is a cloud-centric platform designed for IT teams and managed service providers (MSPs) to oversee Windows and macOS endpoints efficiently. The web interface allows for the deployment of applications from a selected catalogue, facilitates scheduled updates, manages software inventories, organizes device groups, monitors deployments, and executes scripts tailored for both Windows and macOS systems. Administrators have the ability to handle Windows policies and updates while assessing application vulnerabilities linked to known CVEs. Additionally, the service offers features like endpoint enrollment, multi-tenant management, and comprehensive audit logging. Built-in browser-based remote desktop functionality is available for both Windows and Mac devices, promoting seamless support. Pckgr RMM can easily integrate with existing mobile device management solutions, enhancing its versatility. A complimentary plan is available for up to five devices, while the Pro tier begins at $10 per month with an added fee of $1 per device each subsequent month, making it a flexible option for various organizations. This structure allows businesses of different sizes to find a suitable plan that meets their endpoint management needs.
API Access
Has API
No
API Access
Has API
Yes
Integrations
GitHub
No
Jira
No
ServiceNow
No
Pricing Details
$39/month (free tier available
Free Trial
Yes
Free Version
Yes
Pricing Details
$10/month
Free for up to 5 devices. Pro is $10/month for up to 10 devices, then $1 per additional device/month. The vendor states that all features are included with no per-technician fees.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ET Ducky
Founded
2026
Country
United States
Website
etducky.com
Vendor Details
Company Name
Pckgr
Founded
2022
Country
Australia
Website
pckgr.com
Product Features
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Product Features
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Alternatives
Alternatives
No Alternatives
