Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ET Ducky serves as a comprehensive diagnostics platform and remote monitoring management (RMM) solution tailored for both Windows and Linux endpoints. It captures kernel-level events—utilizing ETW on Windows and eBPF on Linux—and processes them on the agent, ensuring that personally identifiable information (PII) is filtered out while leveraging AI to articulate the root causes of alerts in straightforward terms. Surrounding this foundational capability are essential RMM tools that enable teams to respond effectively, including a browser-based remote desktop, threshold alerts that come with pre-explained root causes, behavioral security measures like ransomware detection and host isolation, approved-script execution, insightful reporting, multi-agent queries, and fleet management functionalities. Notably, raw event data remains on the machine, with only the curated evidence and AI-generated conclusions transmitted to the cloud. Designed specifically for IT teams and managed service providers (MSPs), it aims to significantly reduce the time taken to resolve tickets that other solutions might only address superficially, integrating RMM, application performance monitoring (APM), and behavioral detection into a single streamlined product. Users can take advantage of a free tier by bringing their own AI key, while paid plans start at $39 per month, making it an accessible option for various organizations. Each feature is crafted to enhance operational efficiency and drive effective incident management.
Description
Hyground serves as an AI-enhanced co-pilot for DevOps and Site Reliability Engineering (SRE), functioning as a comprehensive operational intelligence platform that integrates seamlessly within the client's Kubernetes environment without any data leaving the premises.
This sophisticated agent interfaces with over 21 enterprise systems to analyze incidents through various sources such as logs, metrics, traces, and Kubernetes events. Engineers can pose questions in everyday language and receive insights tailored to their specific datasets, eliminating the need to master new query languages.
The AutoRCA feature transforms alert webhooks into self-sufficient root-cause analyses, providing updates directly to platforms like Slack or Teams. The investigation process initiates immediately upon alert, rather than waiting for an engineer to respond, leading customers to experience reductions in mean time to resolution (MTTR) of up to 85%.
Leveraging Google's Agent Development Kit, Hyground employs a multi-agent framework that evolves by learning from the customer's infrastructure over time. Each resolved incident enhances the knowledge base, ensuring that operational runbooks remain up to date and relevant for future challenges. By facilitating real-time insights and continuous learning, Hyground empowers teams to operate more efficiently and effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Jira
Yes
Amazon Web Services (AWS)
No
Elasticsearch
No
GitHub
Yes
Google
No
Grafana Cloud
No
Grafana Loki
No
Jaeger
No
Microsoft Azure
No
OpenSearch
No
Integrations
Jira
Yes
Amazon Web Services (AWS)
Yes
Elasticsearch
Yes
GitHub
No
Google
Yes
Grafana Cloud
Yes
Grafana Loki
Yes
Jaeger
Yes
Microsoft Azure
Yes
OpenSearch
Yes
Pricing Details
$39/month (free tier available
Free Trial
Yes
Free Version
Yes
Pricing Details
Pricing scales with the size of the managed infrastructure
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ET Ducky
Founded
2026
Country
United States
Website
etducky.com
Vendor Details
Company Name
Hyground
Founded
2025
Country
Germany
Website
hyground.ai
Product Features
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No