Average Ratings 1 Rating

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Average Ratings 0 Ratings

Total
ease
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support

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Description

The ESO Electronic Health Record (EHR) system simplifies the process of creating high-quality EMS clinical documentation. Its advanced features allow you to receive more information than what you input. It's time to transition from your outdated ePCR to the innovative ESO EHR. Covering every step from the incident to the signature, ESO streamlines the creation of exceptional clinical documentation. Our deep understanding of EMS sets us apart; we don't just serve as a vendor, but as a dedicated partner committed to advancing the EMS field. This is precisely why we developed EHR to be user-friendly, enabling swift transitions from incident documentation to final signature while ensuring accurate information capture. Beyond merely serving as a documentation solution, EHR acts as a vital resource that enhances your ability to make informed patient-care decisions on the spot. With features like patient lookup, specialized patient forms, and seamless integrations with Handtevvy and Quick Speak, you are empowered to provide the highest standard of care possible. The ESO EHR is designed to elevate your EMS experience, ensuring that every patient's needs are met with precision and efficiency.

Description

Out-of-the box and no-code, iX Hello can be deployed across an enterprise within minutes to enable the creation of AI virtual assistants for any imaginable employee and customer-facing use case. From customer service and employee productivity assistants to self-service chatbots and rapid language translation, iX Hello enhances productivity and drives meaningful engagement with customers across multiple experience channels. iX Hello securely integrates with a variety of data sources and enterprise tools to cost-effectively streamline operations and quality of work within an on-brand, secure environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Citizen RIMS Yes 

Integrations

Citizen RIMS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ESO Solutions

Founded

2004

Country

United States

Website

www.eso.com/ems/ehr/

Vendor Details

Company Name

Concentrix

Country

United States

Website

www.concentrix.com/ix-hello/

Product Features

Electronic Medical Records (EMR)

Appointment Management No 
Charting No 
Compliance Tracking No 
E-Prescribing No 
E/M Coding No 
HIPAA Compliant No 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal No 
Self Service Portal No 
Voice Recognition No 

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

Product Features

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