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support

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Description

Experience comprehensive IT environment protection with thorough cyber risk management complemented by the expertise of ESET professionals readily available. ESET MDR provides you with industry-leading multilayered prevention, detection, and response capabilities, alongside unmatched ESET support to optimize your utilization of these solutions. Benefit from an all-encompassing approach to prevention, detection, and remediation designed for computers, smartphones, and virtual machines alike. This proactive, cloud-based defense system is engineered to combat zero-day vulnerabilities and previously unseen threats. As part of the ESET PROTECT platform, the XDR-enabling feature enhances your visibility and effectively prevents breaches. Additionally, a strong encryption solution safeguards system disks, partitions, or even entire devices to ensure compliance with legal standards. With ESET's expert assistance always at hand, you can maximize the ROI from your ESET products while securing your digital landscape. Ultimately, ESET not only protects your assets but empowers your organization to thrive in an increasingly complex cyber environment.

Description

The Rapid Response Retainer equips you with essential expertise, resources, and insights to effectively prepare for and react to cyber threats. Its primary goal is to reduce risk, enhance your security workforce, and manage the expenses associated with incident response. By implementing strategic planning, forward-deployed capabilities, and immediate resources for incident management, it enables you to take a proactive approach in handling risks while optimizing your remediation strategies. Additionally, it assists in controlling the financial implications of defending against and recovering from cyber incidents. Our professionals will evaluate your existing security practices, pinpoint weaknesses, and offer recommendations for improvement. You will also benefit from a dedicated investigative liaison who serves as your consistent point of contact during any breach. Furthermore, with access to our incident hotline available around the clock, you can receive swift assistance from our international teams and comprehensive threat intelligence resources, ensuring that you are well-supported in times of crisis. This multifaceted approach not only strengthens your overall security posture but also fosters a culture of continuous improvement in managing cyber risks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ESET PROTECT Yes 
Verizon Network Detection and Response No 

Integrations

ESET PROTECT No 
Verizon Network Detection and Response Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ESET

Founded

1992

Country

Slovakia

Website

www.eset.com/int/business/mdr-protection-bundle/

Vendor Details

Company Name

Verizon

Founded

1983

Country

United States

Website

www.verizon.com/business/products/security/incident-response-investigation/rapid-response-retainer/

Product Features

Endpoint Detection and Response (EDR)

Behavioral Analytics No 
Blacklisting/Whitelisting No 
Continuous Monitoring No 
Malware/Anomaly Detection No 
Prioritization No 
Remediation Management No 
Root Cause Analysis No 

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