Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ERNIE X1.1 is Baidu’s latest reasoning AI model, designed to raise the bar for accuracy, reliability, and action-oriented intelligence. Compared to ERNIE X1, it delivers a 34.8% boost in factual accuracy, a 12.5% improvement in instruction compliance, and a 9.6% gain in agentic behavior. Benchmarks show that it outperforms DeepSeek R1-0528 and matches the capabilities of advanced models such as GPT-5 and Gemini 2.5 Pro. The model builds upon ERNIE 4.5 with additional mid-training and post-training phases, reinforced by end-to-end reinforcement learning. This approach helps minimize hallucinations while ensuring closer alignment to user intent. The agentic upgrades allow it to plan, make decisions, and execute tasks more effectively than before. Users can access ERNIE X1.1 through ERNIE Bot, Wenxiaoyan, or via API on Baidu’s Qianfan platform. Altogether, the model delivers stronger reasoning capabilities for developers and enterprises that demand high-performance AI.
Description
Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
C
Yes
C#
Yes
C++
Yes
CSS
Yes
ERNIE 4.5
Yes
ERNIE Bot
Yes
Elixir
Yes
HTML
Yes
Java
Yes
Julia
Yes
Integrations
C
No
C#
No
C++
No
CSS
No
ERNIE 4.5
No
ERNIE Bot
No
Elixir
No
HTML
No
Java
No
Julia
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Baidu
Founded
2000
Country
China
Website
yiyan.baidu.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/agentforce/koa/