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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

EQ Outreach stands as a reputable platform for digital and global case management. This platform is Toplevel’s secure software product, built on a Commercial Off-the-Shelf (COTS) model. As a certified solution compatible with Microsoft platforms, it offers strong and dependable digital and case management services on a worldwide scale. Outreach facilitates a variety of “channel shift” digital services that adhere to the UK Government's Digital by Default Service Standards and HMG’s Security Policy Framework. The system enhances digital interactions among customers, organizations, citizens, and businesses, ensuring that its technology views all users as collaborative partners rather than mere participants in a process. Consequently, Outreach is engineered to empower all involved parties to effectively collaborate and accomplish tasks across different organizational boundaries, fostering a seamless workflow. This innovative approach ultimately reinforces the platform's commitment to enhancing user experience and operational efficiency.

Description

Government Made Simple - For citizens, staff, and elected officials. GOGov is used daily by millions of citizens in more than 200+ local governments. It includes solutions for Citizen Requests and Citizen Notifications as well as Online Permitting. Visit GOGovApps.com for more information.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ArcGIS No 
Microsoft Dynamics 365 Yes 
Oracle CRM On Demand Yes 
SAP CRM Yes 

Integrations

ArcGIS Yes 
Microsoft Dynamics 365 No 
Oracle CRM On Demand No 
SAP CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Simple population-based pricing.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Equiniti

Founded

2007

Country

United Kingdom

Website

equiniti-toplevel.com/products/eq-outreach/

Vendor Details

Company Name

GOGov

Country

United States

Website

www.gogovapps.com

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Product Features

Code Enforcement

Case Management Yes 
Code Maintenance Yes 
Document Management Yes 
Fee Maintenance Yes 
GIS Yes 
Inspection Management Yes 
Letter Generation Yes 
Photo Management Yes 
Planning & Zoning Yes 
Violation History Yes 
Weed Abatement Control Yes 

Government

Budgeting & Forecasting No 
Code Enforcement Yes 
Compliance Management Yes 
Fixed Asset Management No 
Inventory Management Yes 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Municipal

Animal Licensing Yes 
Code Enforcement Yes 
Fund Accounting No 
Inventory Management Yes 
License Issuance Yes 
Parking Management No 
Permit Issuance Yes 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Permit

Automated Routing Yes 
Building Permits Yes 
Business License Yes 
Code Enforcement Yes 
Customer Portal Yes 
Expiration Date Tracking Yes 
Inspection Management Yes 
Mobile Access Yes 
Online Applications Yes 
Online Payments Yes 
Parking Permits Yes 
Renewal Management Yes 

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