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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

EPSS allows organizations to present a diverse array of knowledge assets—including simulations, multimedia files, and documents—tailored specifically to each phase of a process being carried out, granting users instant access to these resources with just a click to expedite the completion of business operations effectively, accurately, and in line with best practices. As a result, companies can significantly lower the number of help desk inquiries, boost employee efficiency, enhance skill levels, and diminish interruptions caused by IT changes. By providing electronic support delivery for users of IT applications, businesses can further streamline user productivity and lessen the volume of help desk requests. This approach not only facilitates seamless execution of business processes but also ensures adherence to established best practices throughout various operational tasks. Ultimately, the integration of EPSS fosters a more proficient and responsive work environment.

Description

Founded in 2011, ThirdBase is a firm specializing in process improvement software and services aimed at enhancing organizational performance. Our team of consultants possesses extensive experience and practical expertise in process improvement, consistently collaborating with client personnel to achieve desired outcomes. We serve a diverse array of sectors, including Banking and Finance, Insurance, Utilities, Human Resources, Manufacturing, Supply Chain, Information Technology, Consumer Products, Media, Transportation and Storage, Labor Associations, Leasing, Not-For-Profit organizations, and Telecommunications. Our focus is on creating well-documented processes that are both easily accessible and comprehensible, ensuring that staff are thoroughly trained to execute them efficiently. By harnessing the knowledge of our personnel, we proactively tackle challenges and capitalize on opportunities, while effectively managing and implementing changes to foster ongoing performance enhancement. This commitment to continuous improvement not only elevates operational efficiency but also positions our clients for long-term success in their respective industries.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Epiance Software

Founded

2001

Country

India

Website

www.epiplex500.com

Vendor Details

Company Name

ThirdBase

Country

Australia

Website

www.thirdbase.com.au

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management No 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Document Management

Access Controls Yes 
Archiving & Retention No 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly No 
Document Capture No 
Document Conversion No 
Document Delivery Yes 
Document Indexing No 
Document Retention Yes 
Electronic Signature No 
Email Management No 
File Recovery Yes 
File Type Conversion Yes 
Forms Management No 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management No 
Version Control No 

Quality Management

Audit Management Yes 
Complaint Management Yes 
Compliance Management Yes 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking No 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management Yes 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management Yes 

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