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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

EPSS allows organizations to present a diverse array of knowledge assets—including simulations, multimedia files, and documents—tailored specifically to each phase of a process being carried out, granting users instant access to these resources with just a click to expedite the completion of business operations effectively, accurately, and in line with best practices. As a result, companies can significantly lower the number of help desk inquiries, boost employee efficiency, enhance skill levels, and diminish interruptions caused by IT changes. By providing electronic support delivery for users of IT applications, businesses can further streamline user productivity and lessen the volume of help desk requests. This approach not only facilitates seamless execution of business processes but also ensures adherence to established best practices throughout various operational tasks. Ultimately, the integration of EPSS fosters a more proficient and responsive work environment.

Description

EPM, BPI, BPMS, BPMN, and RPA—all seamlessly integrated within a single platform. With SA Process Manager, organizations can effectively map, enhance, and automate their processes, ensuring that execution aligns with strategic objectives. This tool empowers businesses to advance through the use of intelligence, automation, and robotic capabilities. Tailored around the nine domains of the Business Process Management (BPM) discipline as outlined by ABPMP's BPM CBOK, SA Process Manager focuses on elevating organizational performance by automating processes, which fosters superior business oversight and facilitates measurement and control throughout execution. By significantly reducing implementation times, it boosts productivity while clearly identifying responsible personnel, departments, and managers for each phase of a process. Action semaphores provide the ability to manage and respond to each evaluated process efficiently, with data for key performance indicators collected automatically to inform decision-making and drive continuous improvement. This comprehensive approach ensures that businesses can adapt to changing demands while maintaining high standards of operational excellence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Epiance Software

Founded

2001

Country

India

Website

www.epiplex500.com

Vendor Details

Company Name

Interact Solutions

Founded

1999

Country

Brazil

Website

www.interactsolutions.com/produto/sa-process-manager/

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management No 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Robotic Process Automation (RPA)

Analytics No 
Attended Automation No 
Code-free Development No 
Image Recognition No 
Optical Character Recognition No 
Process Builder No 
Third Party Application Integration No 
Unattended Automation No 

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