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support

Description

EPSS allows organizations to present a diverse array of knowledge assets—including simulations, multimedia files, and documents—tailored specifically to each phase of a process being carried out, granting users instant access to these resources with just a click to expedite the completion of business operations effectively, accurately, and in line with best practices. As a result, companies can significantly lower the number of help desk inquiries, boost employee efficiency, enhance skill levels, and diminish interruptions caused by IT changes. By providing electronic support delivery for users of IT applications, businesses can further streamline user productivity and lessen the volume of help desk requests. This approach not only facilitates seamless execution of business processes but also ensures adherence to established best practices throughout various operational tasks. Ultimately, the integration of EPSS fosters a more proficient and responsive work environment.

Description

Oracle Business Process Management, part of the Oracle Business Process Management Suite, offers a comprehensive range of tools designed to create, execute, and enhance business processes effectively. This suite fosters exceptional collaboration between business units and IT, facilitating the automation and optimization of various business operations. The Installation Planning Guide serves as a valuable resource to help you identify the most suitable installation pathway tailored to your specific environment. For those looking to quickly set up development or evaluation environments, the Quick Installation Guide offers straightforward assistance. For detailed instructions, including information on production installations, clustering, and de-installation, the Installation Guide should be consulted. Additionally, proactive risk assessment of Business KPIs provides deeper insights into ongoing trends within processes, which may signal potential operational challenges. Furthermore, the accompanying video illustrates the capability to access both historical data and real-time insights, enabling thorough analysis and a comprehensive understanding of operational dynamics. This dual perspective empowers organizations to make informed decisions based on both current performance and past trends.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

4Pack No 
Alpha Anywhere No 
AlphaMED No 
Automation Hero No 
Ephesoft No 
FactoryLogix No 
Funding Gates No 
HSI Donesafe No 
Optix No 
Quantum No 
Riskonnect Business Strategy No 
SimpleLegal No 
Smart Demand Planner No 
Tactic No 
Tradogram No 
TrustYou No 
Tydy No 
edloomio LMS No 

Integrations

4Pack Yes 
Alpha Anywhere Yes 
AlphaMED Yes 
Automation Hero Yes 
Ephesoft Yes 
FactoryLogix Yes 
Funding Gates Yes 
HSI Donesafe Yes 
Optix Yes 
Quantum Yes 
Riskonnect Business Strategy Yes 
SimpleLegal Yes 
Smart Demand Planner Yes 
Tactic Yes 
Tradogram Yes 
TrustYou Yes 
Tydy Yes 
edloomio LMS Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Epiance Software

Founded

2001

Country

India

Website

www.epiplex500.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management No 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management Yes 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design Yes 
Visual Workflow Management No 

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