Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
EPSS allows organizations to present a diverse array of knowledge assets—including simulations, multimedia files, and documents—tailored specifically to each phase of a process being carried out, granting users instant access to these resources with just a click to expedite the completion of business operations effectively, accurately, and in line with best practices. As a result, companies can significantly lower the number of help desk inquiries, boost employee efficiency, enhance skill levels, and diminish interruptions caused by IT changes. By providing electronic support delivery for users of IT applications, businesses can further streamline user productivity and lessen the volume of help desk requests. This approach not only facilitates seamless execution of business processes but also ensures adherence to established best practices throughout various operational tasks. Ultimately, the integration of EPSS fosters a more proficient and responsive work environment.
Description
IBM Process Mining allows organizations to identify business processes that could benefit the most from automation. It uses business system data to create an end-to-end process and visualize any bottlenecks or derivations that may be hidden in business processes.
IBM Process Mining gives users an objective view of business processes and identifies areas where automation initiatives should be focused. It also allows users to create what-if scenarios to prioritize automation projects.
IBM Process Mining is a foundational capability for IBM Cloud Paks for Automation. It finds the best process candidates for automation and calculates expected ROI. It also shows the impact of automation initiatives throughout the process before implementation.
API Access
Has API
No
API Access
Has API
No
Integrations
Automation Anywhere
No
Qlik Cloud Analytics
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Epiance Software
Founded
2001
Country
India
Website
www.epiplex500.com
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/cloud/cloud-pak-for-business-automation/process-mining
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
Yes
Process Change Tracking
Yes
Process Mapping
Yes
Process Modeling & Design
Yes
Visual Workflow Management
No
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
Yes
Process Change Tracking
Yes
Process Mapping
Yes
Process Modeling & Design
Yes
Visual Workflow Management
No