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Description
ENCollect is an omnichannel digital collection management system that includes a field app for field staff, backend deposit screens for staff and APIs for integration with other payment systems. Both cloud-based and on-premise deployments can be used.
Modules for payment tracking, reconciliation and delinquency management, settlements and legal actions, as well as repossession, are all available in the ENCollect package. The platform also offers back-office digitization, automation workflows.
The allocation engine allows users set up parameters to automate the allocation of accounts to branch agents, field agents, and phone agents. ENCollect can be integrated with banking systems and credit card management tools to facilitate settlement and recovery workflows.
Description
MeridianLink Collect is an innovative cloud-based platform designed specifically for financial institutions to streamline and expedite the management of delinquent accounts. Featuring a contemporary and intuitive interface, it replaces traditional manual processes and spreadsheets with flexible queues, automated task management, and multi-channel communication options, including email, SMS, and phone calls, all while providing real-time tracking of payments. The system includes dynamic dashboards and both prebuilt and customizable reporting tools, allowing organizations to effectively assess portfolio performance, monitor collector efficiency, and analyze case-specific information through integrations with core systems and external data sources. Additionally, it comes equipped with compliance-ready checklists and integrated controls that help maintain regulatory standards. Seamless connections with other MeridianLink products, as well as payment processors, skip tracing, e-signature, repossession, and insurance systems, enhance its functionality. As a fully hosted Software as a Service (SaaS) solution, Collect eliminates the need for any installation or system upgrades, ensuring that users benefit from the latest features without the hassle of maintenance. This comprehensive approach not only simplifies debt collection but also empowers financial institutions to operate more efficiently in managing their delinquency processes.
API Access
Has API
API Access
Has API
Integrations
Finacle
MeridianLink Consumer
MeridianLink Insight
MeridianLink One
Razorpay
Integrations
Finacle
MeridianLink Consumer
MeridianLink Insight
MeridianLink One
Razorpay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Enterprise Tiger
Founded
2016
Country
India
Website
www.sumeruentiger.com/encollect
Vendor Details
Company Name
MeridianLink
Founded
1998
Country
United States
Website
www.meridianlink.com/products/collect/
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management