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Description
ENCollect is an omnichannel digital collection management system that includes a field app for field staff, backend deposit screens for staff and APIs for integration with other payment systems. Both cloud-based and on-premise deployments can be used.
Modules for payment tracking, reconciliation and delinquency management, settlements and legal actions, as well as repossession, are all available in the ENCollect package. The platform also offers back-office digitization, automation workflows.
The allocation engine allows users set up parameters to automate the allocation of accounts to branch agents, field agents, and phone agents. ENCollect can be integrated with banking systems and credit card management tools to facilitate settlement and recovery workflows.
Description
Client, defendant, sheriff, attorney, tracer, and agent information is inputted just once and can then be easily accessed through selection. The current status of the case is presented on a single screen, showcasing the latest statement along with interest calculations accurate to the present date. Information required for generating system reports, legal documents, and other correspondence is entered one time and utilized as needed throughout the process. Costs associated with various procedures are automatically calculated, while additional expenses like postage and phone calls are added manually through selection. A comprehensive list of completed actions, such as Final Demands and Summonses, allows for a quick overview of the case's position within the legal framework. The system effectively tracks documents, indicating their location in courts, with sheriffs, agents, or tracers. Additionally, a robust search capability is integrated into the system, and tasks like envelope addressing are generated automatically, streamlining the workflow. This efficient management of legal matters not only saves time but also enhances overall productivity.
API Access
Has API
No
API Access
Has API
No
Integrations
Finacle
No
Razorpay
No
Pricing Details
SaaS
Enterprise License
Enterprise License
Free Trial
Yes
Free Version
No
Pricing Details
$720 one-time payment
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Enterprise Tiger
Founded
2016
Country
India
Website
www.sumeruentiger.com/encollect
Vendor Details
Company Name
LegalSoft
Founded
1999
Country
South Africa
Website
www.legalsoft.co.za/
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
No
Client Management
Yes
Commission Management
Yes
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
Yes
In-House Collections
Yes
Payment Plans
No
Transaction Management
Yes
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
Yes
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
No
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
Yes