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Description
ENCollect is an omnichannel digital collection management system that includes a field app for field staff, backend deposit screens for staff and APIs for integration with other payment systems. Both cloud-based and on-premise deployments can be used.
Modules for payment tracking, reconciliation and delinquency management, settlements and legal actions, as well as repossession, are all available in the ENCollect package. The platform also offers back-office digitization, automation workflows.
The allocation engine allows users set up parameters to automate the allocation of accounts to branch agents, field agents, and phone agents. ENCollect can be integrated with banking systems and credit card management tools to facilitate settlement and recovery workflows.
Description
Our collections software stands out in the marketplace as the most advanced, leveraging genuine machine learning to help our clients enhance their collections, reduce expenses, and improve customer relations. As the only fully digital, omni-channel solution available, it has been relied upon by top lenders and agencies for over 14 years. This secure and compliant cloud-based platform ensures that the right message reaches the appropriate borrower through the most effective medium, all while keeping costs low and enhancing the customer experience. With a sophisticated strategy engine that merges robust decision tree and workflow functionalities, our software empowers you to create distinctive and engaging customer interactions that drive better collection outcomes. Furthermore, our award-winning technology continuously evolves through experience, ensuring a streamlined and effective end-to-end process for both customers and agents, ultimately maximizing the amount collected while fostering stronger relationships. This commitment to innovation and efficiency guarantees that our clients stay ahead in the competitive collections landscape.
API Access
Has API
API Access
Has API
Integrations
Finacle
Razorpay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Enterprise Tiger
Founded
2016
Country
India
Website
www.sumeruentiger.com/encollect
Vendor Details
Company Name
Katabat
Founded
2005
Country
United States
Website
katabat.com
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Machine Learning
Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization