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support

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Description

ELM provides monitoring and alerting for Windows event logs, server performance as well as Syslog and SNMP. Pull all your monitoring together with a premised, real-time solution that has proven itself solid and reliable with thousands of installations around the world.

Description

Gain mastery over your fixed IT assets by overseeing license management, compliance, renewals, and overall expenditure while benefiting from straightforward micro agents and user-friendly software usage reports. You can remotely manage and distribute software to any online PC without relying on a VPN. Ensure your assets are current with patch management solutions tailored for Windows-based tools and any software within your ITIL framework. This system features remote control capabilities, enabling you to access any asset and provide assistance to users in their respective environments from anywhere. Deliver top-tier systems management for your global desktop assets, regardless of their network connectivity status. A thorough asset management system reveals the full extent of your resources, while continuous helpdesk tickets, reports, and audits track the changes made by your end users. Additionally, enterprise notifications facilitate the dissemination of crucial information, monitor feedback, and ensure the safety of your staff, creating a secure and efficient IT environment. By implementing these strategies, you can significantly enhance operational efficiency and asset utilization across your organization.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$155/server
Pricing and quantity discounts per server and per workstation. Visit our website for full details.
Free Trial Yes 
Free Version No 

Pricing Details

$3 per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Fire Mountain Software

Founded

1997

Country

United States

Website

www.firemtsoftware.com

Vendor Details

Company Name

TriActive

Website

ignitetech.com/softwarelibrary/triactive

Product Features

Log Management

Archiving Yes 
Audit Trails Yes 
Compliance Reporting Yes 
Consolidation Yes 
Data Visualization Yes 
Event Logs Yes 
Network Logs Yes 
Remediation No 
Syslogs Yes 
Thresholds Yes 
Web Logs Yes 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring Yes 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Server Management

CPU Monitoring Yes 
Credential Management No 
Database Servers Yes 
Email Monitoring Yes 
Event Logs Yes 
History Tracking Yes 
Patch Management No 
Scheduling Yes 
User Activity Monitoring Yes 
Virtual Machine Monitoring Yes 

SIEM

Application Security No 
Behavioral Analytics No 
Compliance Reporting Yes 
Endpoint Management No 
File Integrity Monitoring Yes 
Forensic Analysis Yes 
Log Management Yes 
Network Monitoring Yes 
Real Time Monitoring Yes 
Threat Intelligence No 
User Activity Monitoring Yes 

Product Features

IT Management

Capacity Monitoring No 
Compliance Management Yes 
Event Logs No 
Hardware Inventory Yes 
IT Budgeting No 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling No 
Software Inventory Yes 
User Activity Monitoring No 

Server Management

CPU Monitoring No 
Credential Management No 
Database Servers No 
Email Monitoring Yes 
Event Logs No 
History Tracking Yes 
Patch Management Yes 
Scheduling No 
User Activity Monitoring Yes 
Virtual Machine Monitoring No 

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