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Description

As a BaFin-licensed entity, we extend our insurance services across the EU through the Freedom of Service (FOS) framework, enabling us to assist partners in all EU states from our base in Germany while effectively navigating language barriers and local regulations. Our exceptional knowledge in both insurance and technology ensures that our business partners benefit from our unwavering commitment to 100% delivery. With a diverse team of insurance professionals, we are dedicated to providing robust insurance solutions and efficient processes. Additionally, our tech team is proficient in crafting and delivering advanced technological solutions swiftly. Our flexibility empowers us to keep pace with our partners, prioritizing efficiency at every stage, from initial conversations to product development and launch, which allows us to minimize time-to-market. We operate on a timeline of days and weeks rather than months, emphasizing our commitment to timely service delivery. Ultimately, our focus on rapid execution and adaptability positions us as a reliable ally in the insurance landscape.

Description

Extend provides merchants with innovative solutions for product and shipping protection, enabling them to boost revenue while safeguarding their customers from potential damages and losses. Merchants benefit financially from each sale of an Extend protection plan, which directly enhances their profit margins. Our plans cater specifically to customer needs, shielding them from incidents such as mechanical failures and accidental damages. The claim process is straightforward, with more than 98% of Extend claims being settled in under 90 seconds, effectively transforming customer dissatisfaction into satisfaction. By ensuring quick and efficient claim resolutions, merchants can convert potential critics into loyal brand supporters and repeat customers. Additionally, with our team of data analysts and marketing specialists continually refining Extend's offerings, merchants can gain insights into performance while maximizing revenue. Trusted by hundreds of retail partners, Extend's protection plans not only improve customer satisfaction but also contribute to enhanced profit margins, creating a win-win scenario for both merchants and their clientele. This partnership fosters a community of satisfied customers who are more likely to return and recommend the services to others.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BigCommerce No 
Canopy No 
Magento No 
NetSuite No 
Optimus MIS Yes 
Salesforce Agentforce Commerce No 
Shopify No 
WooCommerce No 

Integrations

BigCommerce Yes 
Canopy Yes 
Magento Yes 
NetSuite Yes 
Optimus MIS No 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
WooCommerce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ELEMENT Insurance

Founded

2017

Country

Germany

Website

www.element.in

Vendor Details

Company Name

Extend

Founded

2019

Country

United States

Website

www.extend.com

Product Features

Product Features

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration No 
Repair Management No 
Returns Management No 
Service Management No 
Warranty Tracking No 

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