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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Global Equipment Management System (EGEM) is an extensive system tailored for businesses to oversee their diverse machinery and equipment assets, regardless of scale, enabling the documentation of all equipment movements and related expenses, such as maintenance schedules, sales, returns, transfers to different sites, and disposal. Comprising five key modules—Fleet Management, Measurement and Testing Equipment, Repair and Maintenance, Storage, and Management—EGEM leverages a web-based framework that supports multiple languages, facilitating the management of machinery and equipment spread across various locations from a centralized platform while ensuring that equipment tags can be easily tracked. This innovative system has helped streamline operations in construction sites, offices, and various environments by promoting better organization, reducing costs, enhancing efficiency, and effectively managing workplace safety and employee health. By integrating all these functionalities, EGEM not only simplifies equipment tracking but also contributes to a more organized and productive working environment.

Description

Eeedo Desk offers a comprehensive omnichannel customer service platform that integrates various communication methods into one cohesive tool. This innovative software is designed for efficient management of customer service and complaints across all channels. Additionally, it allows users to track maintenance data for vehicles, rolling stock, and various equipment through a cloud-based fleet maintenance system. With our solution, you can effectively manage customer service tickets and address complaints by receiving submissions from email, call center tools, your website, and social media platforms. If more information is required, customer service representatives can seamlessly delegate tasks to the appropriate individuals within your organization. By utilizing our cloud-based software, you can enhance the speed and quality of your customer service, ultimately leading to improved satisfaction and loyalty. In today's fast-paced environment, having a reliable system like Eeedo Desk is crucial for staying ahead of customer expectations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$100 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ENKA Systems

Founded

2017

Country

Turkey

Website

www.enkasystems.com/solutions/egem-global-equipment-management-system/egem-overview/

Vendor Details

Company Name

eeedo

Founded

2010

Country

Finland

Website

eee.do/

Product Features

Equipment Maintenance

Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Warranty Tracking Yes 
Work Order Management Yes 

Product Features

Social Networking

Activity / News Feed Yes 
Advertising Management Yes 
Blogs Yes 
Data Security Yes 
Event Management Yes 
Group Management Yes 
Media Library Yes 
Privacy Options Yes 
Real-time Chat Yes 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles Yes 

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