Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Global Equipment Management System (EGEM) is an extensive system tailored for businesses to oversee their diverse machinery and equipment assets, regardless of scale, enabling the documentation of all equipment movements and related expenses, such as maintenance schedules, sales, returns, transfers to different sites, and disposal. Comprising five key modules—Fleet Management, Measurement and Testing Equipment, Repair and Maintenance, Storage, and Management—EGEM leverages a web-based framework that supports multiple languages, facilitating the management of machinery and equipment spread across various locations from a centralized platform while ensuring that equipment tags can be easily tracked. This innovative system has helped streamline operations in construction sites, offices, and various environments by promoting better organization, reducing costs, enhancing efficiency, and effectively managing workplace safety and employee health. By integrating all these functionalities, EGEM not only simplifies equipment tracking but also contributes to a more organized and productive working environment.
Description
Eeedo Desk offers a comprehensive omnichannel customer service platform that integrates various communication methods into one cohesive tool. This innovative software is designed for efficient management of customer service and complaints across all channels. Additionally, it allows users to track maintenance data for vehicles, rolling stock, and various equipment through a cloud-based fleet maintenance system. With our solution, you can effectively manage customer service tickets and address complaints by receiving submissions from email, call center tools, your website, and social media platforms. If more information is required, customer service representatives can seamlessly delegate tasks to the appropriate individuals within your organization. By utilizing our cloud-based software, you can enhance the speed and quality of your customer service, ultimately leading to improved satisfaction and loyalty. In today's fast-paced environment, having a reliable system like Eeedo Desk is crucial for staying ahead of customer expectations.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$100 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ENKA Systems
Founded
2017
Country
Turkey
Website
www.enkasystems.com/solutions/egem-global-equipment-management-system/egem-overview/
Vendor Details
Company Name
eeedo
Founded
2010
Country
Finland
Website
eee.do/
Product Features
Equipment Maintenance
Customer Database
Yes
Dispatch Management
Yes
Equipment Tracking
Yes
Inventory Control
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Warranty Tracking
Yes
Work Order Management
Yes
Product Features
Social Networking
Activity / News Feed
Yes
Advertising Management
Yes
Blogs
Yes
Data Security
Yes
Event Management
Yes
Group Management
Yes
Media Library
Yes
Privacy Options
Yes
Real-time Chat
Yes
Social Media Integration
Yes
Social Media Tagging
Yes
User Profiles
Yes