Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Energy Hippo's flagship software tracks billing and meters data to assist large energy users in designing and executing energy management strategies. Energy savings of up to 5-20% can be achieved by providing the necessary business intelligence to reduce energy usage, price, improve energy processes, and achieve cost savings. Our energy management software is intuitive, easy-to-use, and offers web-based reporting and analysis. You can view your utility usage and cost reports by time and location. This will help you decide where to make adjustments. Energy Hippo helps you reduce energy consumption, costs, and greenhouse gases emissions. You can save money and natural resources. Get mission-critical information to the right people at the right time.
Description
Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
BigCommerce
No
Capsule
No
Facebook Messenger
No
Gmail
No
Help Scout
No
HubSpot CRM
No
Insightly
No
Kommo
No
Magento
No
PrestaShop
No
Integrations
BigCommerce
Yes
Capsule
Yes
Facebook Messenger
Yes
Gmail
Yes
Help Scout
Yes
HubSpot CRM
Yes
Insightly
Yes
Kommo
Yes
Magento
Yes
PrestaShop
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Energy Hippo
Founded
2003
Country
United States
Website
energyhippo.com
Vendor Details
Company Name
JungleWorks
Founded
2017
Country
United States
Website
jungleworks.com/hippo/
Product Features
Energy Management
Benchmarking
Yes
Bill Audit
Yes
Bill Database
No
Bill Importing
Yes
Budgeting & Forecasting
Yes
Compliance Management
No
Contract Management
Yes
Cost / Use Reporting
Yes
Emissions Monitoring
Yes
Energy Price Analysis
Yes
Facility Scheduling
No
Greenhouse Gas Tracking
No
Load Control
Yes
Load Forecasting
Yes
Meter Tracking
Yes
Risk Management
Yes
Weather Normalization
Yes
Utility Billing
ACH Payment Processing
Yes
Account Management
No
Billing & Invoicing
Yes
Cable
No
Collections Management
No
Customer Management
No
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
No
Rate Management
Yes
Service Call Management
No
Trash
Yes
Water
Yes
Work Order Management
Yes
Utility Management Systems
Billing & Invoicing
Yes
Cable
No
Customer Management
No
Demand Planning
No
Electricity
Yes
Natural Gas
Yes
Plant Management
No
Service Call Management
No
Trash
Yes
Water
Yes
Work Order Management
Yes
Workforce Management
No
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes