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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

EDIFICE offers an extensive suite of utility billing software solutions tailored for utility districts and departments, encompassing a wide range of services such as water, sewer, fire protection, stormwater, electric, and refuse and recycle billing, along with job billing and various metered and non-metered options. The software prioritizes user-friendliness, allowing your team to efficiently address customer needs. EDIFICE provides a holistic approach to utility billing and customer relationship management, covering everything from billing processes to service management, mobile work orders, comprehensive financial tools, and more. The EDIFICE Mobile Work Orders feature seamlessly integrates with the Service Management module, facilitating a smooth workflow that connects field operations with back-office tasks, including Service Billing/Jobbing and Inventory management. Developed by Northern Data Systems, the EDIFICE utility billing platform is designed as a cohesive yet flexible system, ensuring that users can adapt it to their specific operational requirements while maintaining high levels of integration. In addition, the modular nature of the software allows for easy scalability and customization, making it a versatile choice for various utility management needs.

Description

The most recent iteration of the RVS Utility Billing System is constructed on the framework of our earlier RVS Utility Billing Program. We have incorporated numerous enhancements along with a user-friendly Windows interface, making RVS Mosaics the most robust and user-friendly utility software available. With a simple press of a single key, users can record a reading and receive a prompt for the subsequent reading while entering meter data. Another key facilitates the posting of full payments when managing receipts. The system's utilities and features enable the transfer of location data from an existing account to a new customer seamlessly, eliminating the need for redundant data entry. Accessing customer information screens is quick and convenient, whether by entering an account number or typing a few letters from the last name. Users can easily sort through accounts either alphabetically, by account number, or by reading sequence number. Moreover, customer information can be viewed or modified from a single screen, while guided wizards assist users in completing tasks such as finalizing accounts, replacing meters, and rectifying billing discrepancies. Overall, this version significantly streamlines the utility billing process for enhanced efficiency and user satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ACCEO Retail-1 Yes 

Integrations

ACCEO Retail-1 No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$25.00
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Northern Data Systems

Website

www.ndsys.com/software/utility-billing/

Vendor Details

Company Name

RVS Software

Website

www.rvssoftware.com/mfeatures.php

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management Yes 

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management Yes 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing Yes 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management Yes 

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