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support

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Description

ECP is an EHR, eMAR (electronic medicine administration record), and clinical charting software for long-term care communities. ECP provides customizable assessments that automatically create care plans and report on compliance. It also connects to top pharmacy software systems. ECP will help you achieve better productivity, care, and compliance, regardless of whether you are switching from another provider or not.

Description

As leading experts in the field, we possess the insights necessary to market your senior living community with maximum effectiveness and efficiency. LeadGenie was established by a dedicated team of industry professionals at Senior Living SMART, who have been your reliable partner in high-quality senior living marketing for over ten years. Our goal is to spearhead innovation within the sector, enabling senior living communities like yours to make a remarkable impression in a competitive marketplace. Our LeadGenie call center is staffed with knowledgeable professionals who have extensive experience in the senior living industry, ensuring they are well-equipped to assist. The counselors at our senior living call center have a profound grasp of the needs, concerns, and preferences of prospective residents and their families. They recognize that the customer journey in senior living is complex and requires a nurturing approach, marked by empathy, respect, and genuine care throughout the process. This understanding allows us to foster meaningful connections that go beyond mere transactions, ultimately enhancing the overall experience for your potential residents and their loved ones.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon QuickSight Yes 
HubSpot CRM Yes 
Intelligent Pharmacy Software Yes 
Looker Yes 
PKon Rx Yes 
PROScript 2000 Yes 
PioneerRX Yes 
PrimeDELIVERY Yes 
Qlik Application Automation Yes 
QuickScrip Yes 
Rainforest Yes 
RealPage Yes 
Relias Yes 
Sage Intacct Yes 
Salesforce Yes 
Savant Yes 
TSOLife Yes 
Tableau Yes 
Viacryp Yes 
WinRx Yes 

Integrations

Amazon QuickSight No 
HubSpot CRM No 
Intelligent Pharmacy Software No 
Looker No 
PKon Rx No 
PROScript 2000 No 
PioneerRX No 
PrimeDELIVERY No 
Qlik Application Automation No 
QuickScrip No 
Rainforest No 
RealPage No 
Relias No 
Sage Intacct No 
Salesforce No 
Savant No 
TSOLife No 
Tableau No 
Viacryp No 
WinRx No 

Pricing Details

Contact ECP for pricing details.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ECP

Founded

2004

Country

United States

Website

www.ecp123.com

Vendor Details

Company Name

LeadGenie

Founded

2022

Website

callleadgenie.com

Product Features

Assisted Living

Admissions Management Yes 
Billing & Invoicing Yes 
Building Maintenance Yes 
Care Planning Yes 
Event / Activities Planning Yes 
Incident Management Yes 
Marketing / Lead Management Yes 
Meal / Nutrition Management No 
Medical Records Yes 
Medication Tracking Yes 
New Resident Assessment Yes 
Resident Info Management Yes 
Scheduling Yes 
Staff Management Yes 
Work Order Management Yes 

Long Term Care

Claims Management No 
Clinical Care Yes 
EHR Yes 
Electronic Health Record Yes 
For Home Care Providers Yes 
For Nursing Homes No 
Geriatric Care Yes 
MDS Review No 
Patient Records Yes 
Staff Scheduling No 

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management No 
Work Order Management No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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