Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ECI Horizon represents an all-encompassing ERP and e-commerce platform specifically designed for business supplies dealers in the UK and Ireland, covering areas such as office supplies, interior design, and workwear. This solution optimizes operations by automating back-office tasks, leading to lower operational expenses, improved efficiency, and greater profitability. Among its key features are real-time inventory management, effortless integration with leading suppliers and manufacturers, and customizable e-commerce solutions like HorizonWeb and EvolutionX. Furthermore, Horizon provides powerful sales management tools, integrated accounting options, and sophisticated reporting functionalities, equipping businesses with the actionable insights necessary for making strategic decisions. With over three decades of expertise in the industry, ECI crafted Horizon to tackle the specific challenges faced by business supplies dealers, ensuring they remain competitive in an ever-evolving marketplace. This tailored approach empowers dealers to navigate their unique circumstances effectively.
Description
The Horizon hosted phone system is a comprehensive solution for business communication, offering a wide array of both fixed and mobile telephony functions through a user-friendly web interface. As the leading cloud telephony option available today, Horizon boasts an extensive feature set designed to cater to the needs of businesses of all sizes and structures. Cavendish has been a pioneer in providing the Horizon system, accumulating significant expertise in its setup, installation, training, and support for various phone system configurations that contemporary businesses demand. With the capability to implement auto attendant features, businesses can streamline call routing by presenting callers with menu options. Additionally, users can access their phone number and customize settings from any enabled device within the organization, enhancing flexibility and efficiency in communication. This adaptability makes Horizon an invaluable asset for modern companies aiming to optimize their telephony solutions.
API Access
Has API
No
API Access
Has API
No
Integrations
3CX
No
Cisco Secure Cloud Analytics
No
Cloud9
No
Coreprint
Yes
Gamma
No
InVentry
No
Kynection KIM
Yes
MiCloud Connect
No
Microsoft 365
No
Microsoft Outlook
No
Integrations
3CX
Yes
Cisco Secure Cloud Analytics
Yes
Cloud9
Yes
Coreprint
No
Gamma
Yes
InVentry
Yes
Kynection KIM
No
MiCloud Connect
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
ECI Solutions
Founded
1999
Country
United States
Website
www.ecisolutions.com/en-gb/products/horizon/
Vendor Details
Company Name
Cavendish
Country
United Kingdom
Website
www.cavcoms.com/horizon/
Product Features
ERP
Accounting Integration
No
Accounting Management
No
CRM
No
Dashboard
No
Distribution Management
No
Enterprise Asset Management
No
Financial Management
No
HR Management
No
Inventory Management
No
Order Management
No
Project Management
No
Purchase Order Management
No
Purchasing
No
Reporting/Analytics
No
Sales Management
No
Supply Chain Management
No
Warehouse Management
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No