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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ECI Horizon represents an all-encompassing ERP and e-commerce platform specifically designed for business supplies dealers in the UK and Ireland, covering areas such as office supplies, interior design, and workwear. This solution optimizes operations by automating back-office tasks, leading to lower operational expenses, improved efficiency, and greater profitability. Among its key features are real-time inventory management, effortless integration with leading suppliers and manufacturers, and customizable e-commerce solutions like HorizonWeb and EvolutionX. Furthermore, Horizon provides powerful sales management tools, integrated accounting options, and sophisticated reporting functionalities, equipping businesses with the actionable insights necessary for making strategic decisions. With over three decades of expertise in the industry, ECI crafted Horizon to tackle the specific challenges faced by business supplies dealers, ensuring they remain competitive in an ever-evolving marketplace. This tailored approach empowers dealers to navigate their unique circumstances effectively.

Description

The Horizon hosted phone system is a comprehensive solution for business communication, offering a wide array of both fixed and mobile telephony functions through a user-friendly web interface. As the leading cloud telephony option available today, Horizon boasts an extensive feature set designed to cater to the needs of businesses of all sizes and structures. Cavendish has been a pioneer in providing the Horizon system, accumulating significant expertise in its setup, installation, training, and support for various phone system configurations that contemporary businesses demand. With the capability to implement auto attendant features, businesses can streamline call routing by presenting callers with menu options. Additionally, users can access their phone number and customize settings from any enabled device within the organization, enhancing flexibility and efficiency in communication. This adaptability makes Horizon an invaluable asset for modern companies aiming to optimize their telephony solutions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CX No 
Cisco Secure Cloud Analytics No 
Cloud9 No 
Coreprint Yes 
Gamma No 
InVentry No 
Kynection KIM Yes 
MiCloud Connect No 
Microsoft 365 No 
Microsoft Outlook No 
Microsoft Teams No 
Obihai No 
Skype No 

Integrations

3CX Yes 
Cisco Secure Cloud Analytics Yes 
Cloud9 Yes 
Coreprint No 
Gamma Yes 
InVentry Yes 
Kynection KIM No 
MiCloud Connect Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Obihai Yes 
Skype Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ECI Solutions

Founded

1999

Country

United States

Website

www.ecisolutions.com/en-gb/products/horizon/

Vendor Details

Company Name

Cavendish

Country

United Kingdom

Website

www.cavcoms.com/horizon/

Product Features

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

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