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Description
EBSCO provides top-tier information resources and technological solutions designed to assist libraries in developing and managing their collections, addressing the informational needs of patrons, fostering lifelong learning, and positively impacting lives. In today's world, it is crucial for libraries to offer their patrons access to reliable information sourced from trusted providers. By utilizing digital magazines, e-journals, and e-packages, libraries can cater to the diverse interests and information requirements of their community members. Our tools for collection development and readers' advisory support library staff in selecting materials and planning programs that engage, educate, and inspire their audience. Additionally, libraries can keep local small businesses informed with the latest business news and provide job seekers with the resources needed for career advancement. Our user-friendly technology solutions ensure that valuable library materials are easily accessible, whether patrons are visiting in person or accessing resources remotely. Furthermore, unique videos and book summaries assist individuals in cultivating essential skills necessary for achieving success in both their professional and personal lives, ultimately enriching the community as a whole.
Description
Make sure your users receive the information they seek, no matter the time or location. Integrate LibChat and "Ask Us" features into any website, oversee all social media interactions, and harness your institutional knowledge through a robust ticketing system and FAQ creator. LibAnswers offers a complete solution, complete with in-depth analytics! It's as simple as responding to a ticket or inquiry within LibAnswers, utilizing straightforward point-and-click functions. Utilize Filters across various social media platforms to keep abreast of all ongoing discussions. Mark posts for follow-up actions or removal. LibAnswers equips you with all the tools necessary for effective oversight of social media channels. Employed by countless libraries globally—whether operating independently or within a consortial sharing framework—LibChat stands out as the premier chat reference solution. With extensive chat capabilities, numerous embedding options, and seamless integration of reference and helpdesk processes, LibChat is a clear and wise choice for any organization. Overall, it enhances user engagement and improves support efficiency tremendously.
API Access
Has API
API Access
Has API
Integrations
Rayyan
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EBSCO
Country
United States
Website
www.ebsco.com/public-libraries
Vendor Details
Company Name
Springshare
Website
www.springshare.com
Product Features
Library Management
Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management
Product Features
Library Management
Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management