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Average Ratings 0 Ratings

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ease
features
design
support

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Description

EBSCO provides top-tier information resources and technological solutions designed to assist libraries in developing and managing their collections, addressing the informational needs of patrons, fostering lifelong learning, and positively impacting lives. In today's world, it is crucial for libraries to offer their patrons access to reliable information sourced from trusted providers. By utilizing digital magazines, e-journals, and e-packages, libraries can cater to the diverse interests and information requirements of their community members. Our tools for collection development and readers' advisory support library staff in selecting materials and planning programs that engage, educate, and inspire their audience. Additionally, libraries can keep local small businesses informed with the latest business news and provide job seekers with the resources needed for career advancement. Our user-friendly technology solutions ensure that valuable library materials are easily accessible, whether patrons are visiting in person or accessing resources remotely. Furthermore, unique videos and book summaries assist individuals in cultivating essential skills necessary for achieving success in both their professional and personal lives, ultimately enriching the community as a whole.

Description

Make sure your users receive the information they seek, no matter the time or location. Integrate LibChat and "Ask Us" features into any website, oversee all social media interactions, and harness your institutional knowledge through a robust ticketing system and FAQ creator. LibAnswers offers a complete solution, complete with in-depth analytics! It's as simple as responding to a ticket or inquiry within LibAnswers, utilizing straightforward point-and-click functions. Utilize Filters across various social media platforms to keep abreast of all ongoing discussions. Mark posts for follow-up actions or removal. LibAnswers equips you with all the tools necessary for effective oversight of social media channels. Employed by countless libraries globally—whether operating independently or within a consortial sharing framework—LibChat stands out as the premier chat reference solution. With extensive chat capabilities, numerous embedding options, and seamless integration of reference and helpdesk processes, LibChat is a clear and wise choice for any organization. Overall, it enhances user engagement and improves support efficiency tremendously.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Rayyan

Integrations

Rayyan

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

EBSCO

Country

United States

Website

www.ebsco.com/public-libraries

Vendor Details

Company Name

Springshare

Website

www.springshare.com

Product Features

Library Management

Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management

Product Features

Library Management

Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management

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MINISIS