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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enabling enterprise teams to design, oversee, and expand interactive chatbots while harnessing the power of Conversational AI. Leverage chatbots to enhance the customer journey and boost sales figures. For instance, Rentokil Initial enhanced their customer experience and sales with Bessie, a 24/7 chatbot adept at addressing inquiries, generating quotes, and managing customer service requests. EBM equips you with the necessary tools and frameworks to efficiently administer, observe, scale, and perpetually refine your chatbot initiatives for optimal business outcomes. Facilitate collaboration among teams to innovate and enhance chatbot functionalities. Identify and monitor critical content areas that align with business goals and enhance user satisfaction. Additionally, supervised learning helps in addressing and rectifying misunderstood responses. With an omni-channel approach, your chatbots can engage customers across various platforms. Our API-first strategy allows for effortless integrations with your backend systems, ensuring a cohesive end-to-end experience for your customers throughout their chatbot interactions. This comprehensive approach not only streamlines operations but also significantly enhances overall user engagement.

Description

Speeding up the development of omni-channel backend applications can be achieved in a way that is agile, open, and secure. Temenos Fabric allows financial institutions to dedicate their efforts and resources to crafting exceptional app experiences rather than spending time on custom building the backend capabilities for digital channels. The comprehensive feature set of Fabric equips development teams with all the necessary tools to create outstanding omni-channel applications that not only meet but surpass user and business expectations. This solution seamlessly integrates all essential omni-channel middleware functions into a unified, cost-effective package, enabling application development teams to efficiently produce remarkable application experiences. Consequently, adopting Temenos Fabric leads to a reduction in both application development time and expenses, increases the number of parallel work streams, enhances component reuse, and simplifies the processes of deployment and maintenance. Furthermore, by separating front-end and back-end development, teams can significantly accelerate the overall application development process while utilizing built-in, value-added services and easily configuring backend systems. This innovative approach supports a more agile and responsive development environment, ultimately benefiting the end users.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Adobe Marketo Engage Yes 
Dialogflow Yes 
Facebook Messenger Yes 
Google Cloud Platform Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
IBM Watson Yes 
Mailchimp Yes 
Microsoft 365 Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Pipedrive Yes 
SAP Cloud Platform No 
Slack Yes 
Telegram Yes 
WeChat Yes 
WhatsApp Yes 
Zendesk Yes 
uFlow No 

Integrations

Salesforce Yes 
Adobe Marketo Engage No 
Dialogflow No 
Facebook Messenger No 
Google Cloud Platform No 
HubSpot CRM No 
HubSpot Customer Platform No 
IBM Watson No 
Mailchimp No 
Microsoft 365 No 
Microsoft SharePoint No 
Microsoft Teams No 
Pipedrive No 
SAP Cloud Platform Yes 
Slack No 
Telegram No 
WeChat No 
WhatsApp No 
Zendesk No 
uFlow Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

EBM

Country

United States

Website

enterprisebotmanager.com

Vendor Details

Company Name

Temenos

Founded

1993

Country

Switzerland

Website

www.temenos.com/products/quantum/fabric/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

App Makers

Collaboration Tools No 
Compatibility Testing No 
Deployment Management No 
Drag & Drop No 
For eCommerce No 
Forms Creation No 
Iteration Management No 
Mobile Apps No 
No-Code No 
Pre-Built Templates No 
Visual Modeling No 
Web Apps No 
Workflow Management No 

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