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Description
EAZY CRM is a cloud-enabled customer relationship management platform built to simplify sales, service, and customer engagement processes through a single connected system.
The solution helps businesses organize and manage leads, opportunities, follow-ups, and customer interactions with greater efficiency through structured workflows and real-time activity monitoring.
It also supports operational processes such as quotation handling, expense and reimbursement tracking, approval management, and sales coordination, helping teams maintain better process visibility and control.
For after-sales operations, EAZY CRM includes customer support tools like service ticket management, AMC monitoring, and issue resolution workflows to improve customer experience and response times.
With live dashboards, performance tracking, and complete customer insights, businesses can make informed decisions while improving productivity across sales and service teams.
Integrated with ERP and DMS platforms, EAZY CRM creates a connected ecosystem that aligns pre-sales, sales, and post-sales activities while reducing operational gaps between departments.
Description
Infunnel serves as a comprehensive marketing automation and CRM solution that unifies the marketing and sales functions within a singular platform, thereby allowing businesses to effectively oversee and enhance the entire customer journey from initial lead generation to follow-up interactions after a sale. The platform empowers users to craft and implement omnichannel marketing campaigns that span various mediums such as email, SMS, WhatsApp, phone calls, and digital advertising platforms. It smoothly integrates with crucial tools like Google Ads, social media channels, and customer contact systems, which helps to centralize operations and minimize customer acquisition expenses. Users benefit from sophisticated lead management features that incorporate automated workflows, lead scoring mechanisms, and smart distribution processes, which ensure that the most promising leads receive priority treatment and are managed effectively across every channel. Additionally, Infunnel's integrated AI analytics capabilities provide users with the ability to create real-time dashboards, monitor essential performance metrics, and achieve complete transparency into the customer journey, allowing for informed and strategic decision-making. Ultimately, this platform not only streamlines marketing and sales efforts but also enhances overall organizational efficiency and effectiveness.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Bing
No
Chatlayer by Sinch
Yes
Facebook
No
Google Ads
No
Inagent
No
Inconcert
No
Inconnect
No
Inspeech
No
Instagram
No
Inteam
No
Integrations
Bing
Yes
Chatlayer by Sinch
No
Facebook
Yes
Google Ads
Yes
Inagent
Yes
Inconcert
Yes
Inconnect
Yes
Inspeech
Yes
Instagram
Yes
Inteam
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Eazy ERP Technologies Pvt Ltd
Founded
2007
Country
India
Website
www.eazycrm.in/
Vendor Details
Company Name
Inconcert
Founded
2001
Country
Spain
Website
www.inconcertcx.com/en/products/infunnel
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
No
Task Management
Yes
Territory Management
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
No
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
No
Drip Campaigns
No
Dynamic Content
No
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
No
Search Marketing
No
Segmentation
No
Social Marketing
No
Website Visitor Tracking
No
