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Average Ratings 6 Ratings

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ease
features
design
support

Description

The E-Token system is designed to assist organizations that serve customers in queue-dependent environments such as Bill Payment Centers, Service Stations, Hospitals, Clinics, Retail Stores, Banks, and Religious Sites. Rather than having clients arrive and wait for their turn, which is not only time-consuming but also inefficient in today's fast-paced world where time and customer satisfaction are paramount, this innovative solution streamlines the process. By enabling individuals to generate tokens via a mobile app or website from any location, customers can receive timely information about their queue number and estimated wait times before they even arrive for service. This not only enhances the customer experience but also allows for better planning on their part. Furthermore, organizations benefit by managing attendee flow more effectively, as they can anticipate the number of visitors and allocate resources accordingly. By implementing this solution, both clients and service providers can work together more harmoniously, leading to increased efficiency and satisfaction on all sides.

Description

Smart Queue Management System reduces customer queue time, increases staff productivity, and delivers a pleasant customer experience. We have the solution for any business size. Qwaiting is a cloud-based queue management software. Queue Systems are designed for reducing wait times. Qwaiting is more than just a queue system. Our Queuing solutions increase efficiency, enhance profitability, create a secure environment and improve the customer experience. Your customers will not be willing to wait if you provide excellent customer service. Qwaiting allows customers to check in by phone and wait to be served. Your staff will have all the information they need to provide the best customer service. You will have a complete picture of the situation in real-time. We provide data that helps you make better business decisions, from customer journeys to employee performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Calabrio Workforce Management
Cisco Webex
EpicCare EMR
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Teams
Nexsign
Oracle Siebel CRM
Scala Digital Signage
Telegram
WhatsApp

Integrations

Calabrio Workforce Management
Cisco Webex
EpicCare EMR
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Teams
Nexsign
Oracle Siebel CRM
Scala Digital Signage
Telegram
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$89 per month per location
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aarvi Technology

Founded

2011

Country

India

Website

aarvitechnology.com/EToken-Solution/

Vendor Details

Company Name

Qwaiting

Founded

2018

Country

Singapore

Website

qwaiting.com

Product Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Product Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Alternatives

Alternatives