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Average Ratings 1 Rating
Description
We are dedicated to transforming data into valuable resources for our utility clients, ensuring efficiency from the transmission stage all the way to customer service. Utilities in both the United States and Canada encounter similar hurdles when it comes to leveraging data and machine learning to streamline their operations. To address these challenges, we developed a range of AI-driven solutions, including E Source OneInform and E Source GridInform, which empower our utility partners to embrace technological advancements and gain value from our data science offerings. Attracting and retaining top-tier data science professionals with the diverse skill sets required remains a significant challenge. Additionally, organizing, managing, and utilizing data can be both costly and complex. Often, data that serves one function is not easily adaptable for another use, leading to inefficiencies. OneInform transforms how utilities understand and cultivate customer programs by offering a comprehensive view of each individual customer, integrating hundreds of distinct data points that begin at the smart meter level. Furthermore, this innovative approach not only enhances operational efficiency but also fosters stronger customer relationships, paving the way for future advancements in utility services.
Description
Util360 is a firm dedicated to delivering cutting-edge utility billing and customer engagement solutions tailored for the public sector. Their offerings aim to optimize operational workflows through seamless ERP integration while maintaining compliance, all with the goal of boosting efficiency, promoting sustainability, and achieving excellence in utility management.
Notable Features of Util360:
Utility Billing Solutions: Util360 provides clear and effective billing solutions that simplify the invoicing and payment processes for utility providers.
Customer Self-Service: They enhance community engagement and satisfaction by offering immediate access to utility information for consumers.
Meter Data Management: Util360 guarantees accuracy in monitoring and billing utilities with their robust meter data management services.
ERP Solutions: They supply all-encompassing ERP systems that facilitate integrated and effective utility operations.
BI Analytics: Util360 utilizes data-driven analytics tools to empower informed decision-making for utility providers.
Additionally, their commitment to innovation ensures that clients remain at the forefront of industry advancements.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$100
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
E Source
Country
United States
Website
www.esource.com/public/data-science
Vendor Details
Company Name
Util360
Founded
2010
Country
United States
Website
www.util360.com
Product Features
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
No
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Utility Management Systems
Billing & Invoicing
No
Cable
No
Customer Management
No
Demand Planning
No
Electricity
No
Natural Gas
No
Plant Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Workforce Management
No