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Average Ratings 0 Ratings

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ease
features
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support

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Description

We are dedicated to transforming data into valuable resources for our utility clients, ensuring efficiency from the transmission stage all the way to customer service. Utilities in both the United States and Canada encounter similar hurdles when it comes to leveraging data and machine learning to streamline their operations. To address these challenges, we developed a range of AI-driven solutions, including E Source OneInform and E Source GridInform, which empower our utility partners to embrace technological advancements and gain value from our data science offerings. Attracting and retaining top-tier data science professionals with the diverse skill sets required remains a significant challenge. Additionally, organizing, managing, and utilizing data can be both costly and complex. Often, data that serves one function is not easily adaptable for another use, leading to inefficiencies. OneInform transforms how utilities understand and cultivate customer programs by offering a comprehensive view of each individual customer, integrating hundreds of distinct data points that begin at the smart meter level. Furthermore, this innovative approach not only enhances operational efficiency but also fosters stronger customer relationships, paving the way for future advancements in utility services.

Description

Orbit Meter Data Management (MDM) serves as a middleware platform that links data from meters via the AMI infrastructure and integrates it into the utility’s customer information system (CIS). Annually, Orbit MDM gathers more than 3.6 million raw AMI reads from a single meter, converting this data into visual representations and succinct summaries of customer usage. The robust data management capabilities of the MDM allow users to access both current and historical interval meter readings at intervals as short as every five minutes. This system is equipped to handle customer inquiries and monitor distribution assets like transformers and meters efficiently. Users can effortlessly manage various service types, including electricity, water, and gas, by simply selecting the corresponding tab. Additionally, modifying the displayed data for any given year, month, or day is straightforward within the Orbit MDM system. Furthermore, the platform offers compatibility with all major AMI vendor systems, ensuring a seamless integration experience for utilities. Overall, the versatility and functionality of Orbit MDM enhance operational efficiency and customer service for utility providers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

E Source

Country

United States

Website

www.esource.com/public/data-science

Vendor Details

Company Name

PCS

Country

United States

Website

pcs-csa.com/products-services/mdm-meter-data-management

Product Features

Product Features

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