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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Dynaris serves as an intelligent front desk solution that efficiently manages phone calls, chat messages, and emails, ensuring that businesses never overlook client inquiries. It provides immediate responses to incoming communications, facilitating the capture of leads, addressing client queries, and automatically scheduling meetings. By overseeing customer interactions across various platforms, Dynaris guarantees that every inquiry receives attention, thereby preventing any potential opportunities from slipping away. This comprehensive approach not only streamlines communication but also enhances overall client satisfaction.

Description

Flip CX is an innovative voice AI software platform that revolutionizes conventional customer support telephone systems by automating incoming calls to deliver an Alexa-like conversational experience, effectively managing straightforward and repetitive customer inquiries without the need for human agents. It is particularly adept in sectors facing high call volumes, such as retail e-commerce, healthcare, and transportation, where it handles frequent questions regarding order statuses, returns, scheduling, billing issues, ride bookings, and more, thereby minimizing both missed calls and waiting times. With pre-built AI workflows and seamless integrations, Flip CX eliminates the necessity for coding or manual call flow development, allowing for rapid deployment using tools that assess existing call patterns through a feature called "Listen Mode," which then activates automation intents based on actual usage data. Furthermore, Flip seamlessly connects with current telephony and CRM systems, supports over 80 native integrations, and provides valuable analytics that contribute to insights on customer satisfaction and revenue performance. This comprehensive approach not only streamlines operations but also enhances the overall customer experience by providing swift resolutions to their queries.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

8x8 No 
BigCommerce No 
Chatdesk No 
Cordic No 
Curb Business No 
Genesys Cloud CX No 
Graphite No 
Happy Returns No 
HubSpot CRM No 
Justuno No 
Kustomer No 
Microsoft Dataverse No 
PatientPay No 
Postscript No 
Shopify No 
Spectrum No 
The Hark Platform No 
Veradigm ERP No 
Yotpo No 
athenaOne No 

Integrations

8x8 Yes 
BigCommerce Yes 
Chatdesk Yes 
Cordic Yes 
Curb Business Yes 
Genesys Cloud CX Yes 
Graphite Yes 
Happy Returns Yes 
HubSpot CRM Yes 
Justuno Yes 
Kustomer Yes 
Microsoft Dataverse Yes 
PatientPay Yes 
Postscript Yes 
Shopify Yes 
Spectrum Yes 
The Hark Platform Yes 
Veradigm ERP Yes 
Yotpo Yes 
athenaOne Yes 

Pricing Details

$15/month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dynaris

Country

United States

Website

www.dynaris.ai/

Vendor Details

Company Name

Flip

Founded

2018

Country

United States

Website

flipcx.com

Product Features

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