Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Improve employee training and streamline operations by providing clear, step-by-step instructions that illustrate the use of tools and parts in practical work scenarios. Whether employees are tackling a task for the first time or revisiting a familiar procedure, utilize holographic guides that overlay instructions directly in the work environment. These comprehensive directions can be developed effortlessly without the need for programming skills or expertise in 3D design. Seamlessly integrate these guides into existing workflows to enhance data viewing and storage capabilities with robust platforms such as Microsoft Power Apps and Microsoft Power Automate. By leveraging the insights gained from these guides, organizations can boost overall operational efficiency. Additionally, take advantage of the readily available holograms from the 3D toolkit to vividly showcase each task step within the physical workspace, ensuring clarity and understanding for all employees. This approach not only enhances individual performance but also fosters a culture of continuous improvement within the organization.
Description
Dezide helps improve installation, service, and repair processes by providing efficient problemshooting knowledge for service centers, field service technicians, and even end customers for your own and other products.
Dezide combines the expertise of top technical experts to create Dynamic Troubleshooting Guides that offer consistent, real-time instructions for your technicians. Our AI-powered platform dynamically considers four factors to determine which troubleshooting steps should be recommended.
1. The probabilities of root causes
2. the likelihood that certain corrective measures will prove effective
3. Repair costs
4. The time required to complete the corrective actions.
Dezide tracks repairs and provides continuous improvement. This allows you to provide your smartest, most cost effective troubleshooting guidance for your team members around world.
API Access
Has API
No
API Access
Has API
No
Integrations
Azumuta
No
My DSO Manager
No
Rayven
No
Pricing Details
$65 per user per month
Free Trial
No
Free Version
No
Pricing Details
$49.00/month/user
Cloud Online + Offline - €99 user/month
Cloud Online - €49 user/month
Owned, Online + Offline - price upon request
Cloud Online - €49 user/month
Owned, Online + Offline - price upon request
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
dynamics.microsoft.com/en-us/mixed-reality/guides/
Vendor Details
Company Name
Dezide
Founded
2001
Country
Denmark
Website
www.dezide.com
Product Features
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No