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Repair-CRMSay goodbye to expensive, inflexible software solutions and hello to Repair-CRM—an affordable, tailored system designed specifically for small repair businesses. At just $89/month for up to 5 users, with no annual contracts or hidden fees, Repair-CRM offers a hassle-free way to streamline your operations. Seamlessly integrate with QuickBooks Online, and import your client and product data in just 5 minutes. Dispatch jobs quickly and efficiently, while keeping track of every asset—whether it’s HVAC units, printers, or water systems—with complete service history at your fingertips. The intuitive online booking portal integrates smoothly with your website, enabling clients to choose the exact asset they need repaired, making scheduling easier than ever. Technicians benefit from GPS tracking, clock-in/out features, and the ability to capture before-and-after photos on-site, providing real-time updates. Repair-CRM is the perfect balance of affordability, adaptability, and convenience, empowering your repair business to run smoothly without breaking the bank. It’s built for you—helping your business grow, while keeping costs low.
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KickservKickserv is a highly-rated field service management tool designed for service businesses. Service-based businesses can use Kickserv for as low as $47 per month to manage leads, estimates, team schedules and jobs, as well as invoices and payments. Kickserv allows users to automate email to all their leads, send promo emails to customers, full integration with QuickBooks, maps for dispatching technicians and more. Our mobile field software services include: -Manage your workforce: Create schedules, assign jobs, and keep track of employee locations. -Automate updates: Team status updates can be automatically sent to the office through the mobile app. -Scheduling: Create schedules, track employee time worked and view notes or site requests. -Find opportunity: See your jobs and potential for future jobs from the field. -Stay Connected: Attach notes, documents and images to a job for further clarification and better customer service. -Find your technicians: Utilize GPS check-ins to find your employees on a map and keep track of job duration and employee locations at all times. Kickserv has been trusted by 1000s of service business professionals for over 15 years.
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ConnecteamConnecteam is an all in one employee app that was specifically designed for non-desk employees. It provides all the necessary capabilities to manage and operate field employees, including communication features, workflows and scheduling, as well as time clock. Just a few clicks and you can bring together your deskless workforce. Your desktop Launchpad allows you to collaborate, manage operations, develop professional skills, and monitor employee engagement. In minutes, you can create a fully-branded mobile app for your company. You can add safety checklists, orientation courses, product catalogues, and shift management to your mobile app. Or, you can customize the features to suit your needs. You can also gain insight into how your team interacts with company assets and take steps to improve efficiency. Connecteam allows managers and employees to automate their processes and allow them to focus on growth. Integrations include Google Calendar, Gusto, QuickBooks Payroll, Xero and others.
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Hauler HeroWith drag-and-drop dispatching, you can reduce wasted fuel and increase the number of services per hour. Automate time-consuming tasks in the office, streamline office workflows and get home at a reasonable time. Your customers will be impressed with the mobile-first, convenient experience you provide. Stop searching for critical customer information buried in the database and start adding service and pricing easily and accurately. Resolve issues faster with fewer clicks, and modern search. Understanding why drivers are idle will help you bill when containers are too heavy and assist new drivers in finding the container like they have done it 100 times. Stop searching for critical customer information that is buried and start adding service and pricing easily and accurately. Resolve issues in less time by using modern search and fewer clicks.
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Description
Address customer concerns effectively on the first attempt, consistently. Dynamics 365 for Field Service enhances the experience by offering clear communication throughout the entire support process whenever a customer reaches out for assistance. It begins with acknowledging the service request, then smoothly transitions to sharing details about the technician assigned, including their expected time of arrival, followed by post-service updates, and a confirmation once the issue is resolved. By proactively predicting, identifying, and addressing service challenges before customers are even aware of them, businesses can maintain reliable and efficient operations. Foster customer trust and loyalty by equipping technicians and service managers with essential tools and information, enabling them to solve issues promptly. Additionally, optimize both resources and costs while delivering outstanding onsite customer interactions by deploying technicians precisely when and where they are needed most, ensuring a seamless service experience. This holistic approach not only enhances customer satisfaction but also drives operational excellence across the board.
Description
Diagnose and resolve service issues quickly, accurately, and more profitably. Neuron7's AI predicts issue categories and resolution steps to help your newest team members perform as well as experienced call center agents and field service technicians. Deflect calls, increase first time resolutions, and reduce parts wastage while capturing expert knowledge. Neuron7's AI continually learns to find the best resolution paths and guide people to success quickly, despite having 1000s of agents and 1000s product configurations.
API Access
Has API
API Access
Has API
Integrations
AXtension Content Gate
Atfinity
Azumuta
BUILDFitters
Dynamics 365 Remote Assist
EasyTerritory
Ema
Jira
Microsoft Azure
Microsoft Dynamics 365
Integrations
AXtension Content Gate
Atfinity
Azumuta
BUILDFitters
Dynamics 365 Remote Assist
EasyTerritory
Ema
Jira
Microsoft Azure
Microsoft Dynamics 365
Pricing Details
$95 per user per month
Free Trial
Free Version
Pricing Details
$0
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
dynamics.microsoft.com/en-us/field-service/overview/
Vendor Details
Company Name
Neuron7.ai
Founded
2020
Country
United States
Website
neuron7.ai/
Product Features
Field Sales
Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking