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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Create a cohesive and tailored omnichannel shopping journey for both customers and partners. Build enduring connections through advanced omnichannel retail solutions that enhance your brand identity. Ensure remarkable buying experiences by integrating physical stores, digital platforms, and backend operations into a single commerce platform. Allow customers the flexibility to choose when, how, and where they wish to shop—utilizing any device and engaging with all available online and offline retail avenues. Facilitate options for customers to make online purchases and either pick them up in-store or have them delivered to their homes through interconnected ordering and fulfillment systems. Effectively oversee promotions and discounts across every retail channel by leveraging precise, real-time data regarding omnichannel sales and costs. Equip B2B organizations and their users with the specialized tools and features necessary for efficient self-service purchasing experiences. By doing so, you can significantly enhance customer satisfaction and loyalty.

Description

Swan Retail's Furniture Retail System (FRS) is a comprehensive, web-based retail management solution tailored for businesses in the furniture, flooring, bed & mattress, and appliance sectors. The system streamlines the entire retail process, covering everything from order placement to generating purchase orders, managing inventory, overseeing warehousing, and scheduling deliveries. Notable features include a mobile app for sales conducted both in-store and offsite, an order management system that records essential customer and product information while indicating delivery implications, and real-time inventory monitoring enhanced by optional barcode scanning. Additionally, it offers customer service functionalities such as detailed contact logs and complete purchase records, as well as an integrated ecommerce solution that connects online and physical store operations through a unified database. The system also provides advanced warehousing capabilities, including goods reception, bay management, transfers between locations, and processing returns. Furthermore, FRS facilitates delivery planning by displaying details such as items, weight, delivery drops, and cubic measurements, complete with visual capacity indicators, along with tools to manage multiple orders grouped in containers, ensuring efficient logistics and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5X Yes 
Alchemy CTRM Yes 
Azzier CMMS Yes 
CreativeTime Attendance Yes 
GMDH Streamline Yes 
IMEC Hazardous Waste Management Yes 
Malbek Yes 
MetaLocator Yes 
My Country Mobile Yes 
Oravoice Yes 
Prokeep Yes 
Propel Yes 
Rayven Yes 
RepSpark Yes 
SVISION Yes 
Sprinklr Yes 
Tacton CPQ Yes 
TallOrder Yes 
TheTestMart Yes 

Integrations

5X No 
Alchemy CTRM No 
Azzier CMMS No 
CreativeTime Attendance No 
GMDH Streamline No 
IMEC Hazardous Waste Management No 
Malbek No 
MetaLocator No 
My Country Mobile No 
Oravoice No 
Prokeep No 
Propel No 
Rayven No 
RepSpark No 
SVISION No 
Sprinklr No 
Tacton CPQ No 
TallOrder No 
TheTestMart No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com/en-us/dynamics-365/products/commerce

Vendor Details

Company Name

Swan Retail

Founded

2004

Country

United Kingdom

Website

www.swanretail.co.uk/furniture-retail-system/

Product Features

Headless eCommerce

API No 
Content Management No 
Conversion Tracking No 
Customer Touchpoints No 
Integrated Development Environment (IDE) No 
Inventory Optimization No 
Web/Mobile App Development No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

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