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features
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support

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Description

The most advanced digital hospitality solution today will take your art to the next level. Our platform enables hospitality professionals to improve their performance, increase profitability, and boost their brand all from one platform. We help our guests have a more enjoyable, personal, and memorable experience. Smart automation takes away the time-consuming tasks so you can concentrate on what really matters - your guests. Duve allows guests to have an unforgettable experience, which will help you increase your revenue. Our platform allows guests to receive perfectly timed offers that showcase all your services in an easy and personal way. Duve makes communication easy by making it smart, flexible, and friendly. This will make your guest experience memorable and more manageable for both you and them.

Description

GuestPilot is an innovative, cloud-based platform that facilitates guest interactions and reservation management for independent accommodations such as hotels, inns, resorts, hostels, and venues offering day passes. This tool integrates automated responses via various channels like website chat, Instagram, Facebook Messenger, and phone, alongside a centralized inbox and a streamlined reservations process for staff. It is capable of addressing guest inquiries in both English and Spanish, providing booking links that are pre-filled with the desired dates and guest counts, and accommodating direct-booking requests. Additionally, hotel personnel can manage day pass offerings with set capacity limits, track payment confirmations, and distribute QR-code menus while directing event or group inquiries to the appropriate staff members. Accessible via the web, GuestPilot is designed to enhance the efficiency of lodging teams by consolidating inquiry management and booking processes into a single, cohesive workflow that seamlessly integrates with their existing guest service systems. This comprehensive approach not only simplifies operations but also improves overall guest satisfaction by ensuring timely and effective communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

5stelle* Yes 
Beds24 Yes 
BrillantEZ HMS Yes 
Cloudbeds Yes 
Guesty Yes 
Hostaway Yes 
KeyNest Yes 
Lavanda Yes 
Lodgable Yes 
Lodgify Yes 
Medialog Yes 
Misterbooking PMS Yes 
MyVR Yes 
RDPWin Yes 
Selfie Yes 
SuperControl Yes 
eviivo Yes 
ibelsa.rooms Yes 

Integrations

5stelle* No 
Beds24 No 
BrillantEZ HMS No 
Cloudbeds No 
Guesty No 
Hostaway No 
KeyNest No 
Lavanda No 
Lodgable No 
Lodgify No 
Medialog No 
Misterbooking PMS No 
MyVR No 
RDPWin No 
Selfie No 
SuperControl No 
eviivo No 
ibelsa.rooms No 

Pricing Details

€5 per room per month
Free Trial Yes 
Free Version No 

Pricing Details

$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Duve

Founded

2015

Country

Israel

Website

duve.com

Vendor Details

Company Name

Fuly

Founded

2020

Country

United States

Website

guestpilot.win/

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Hostel Management

Cash Drawer Management No 
Dorms No 
Employee Management No 
GDS / OTA Integration No 
Housekeeping Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Price Optimization No 
Private Rooms No 
Reservations Management No 

Vacation Rental

Contact Management Yes 
Fee / Commission Management No 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management No 
Owner Statements Yes 
Payment Processing No 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management Yes 

Product Features

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