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Description
Dusk IOP, proudly Australian owned and operated, unites teams and data to enhance operational efficiency. By leveraging visibility, actionable insights, intelligence, and automation, it empowers your field workforce, back office, and customers to collaborate seamlessly within a unified digital environment. The platform excels in workforce scheduling, project management, and streamlined workflows, establishing a new standard for automation, compliance, safety, and transparency. With a single-view system that integrates effortlessly with your existing infrastructure, you can easily manage resources or teams using drag-and-drop dispatch and reassign tasks with just a click. It comes equipped with built-in constraints for skills, shifts, locations, and more to ensure optimal planning. Additionally, Dusk IOP facilitates the management of Agile projects, offering notifications and multiple viewing options, including Gantt, Task View, Kanban, and a dynamic risk matrix, thus enhancing project efficiency. You can also digitize your paper forms from your virtual workspace, making processes smoother and more effective. By gaining a clear understanding of actual job costs—which encompass tool time, travel time, and allowances—you can significantly boost your profitability and make informed decisions for future projects.
Description
A common misunderstanding in business growth is the belief that hiring additional staff is necessary to take on more projects. While increasing your workforce might help you accommodate more clients, it doesn’t necessarily lead to a higher return on investment. Simply adding more field workers will not solve the problem; instead, the focus should be on enhancing the efficiency of your existing team. One of the most effective ways to increase productivity is by implementing automated workflows. When executed properly, automation tools can streamline complex business operations, allowing you to manage more clients without needing extra resources. This approach not only boosts ROI but also facilitates effortless, scalable growth through straightforward automation solutions. However, field service management teams often show reluctance in adopting new workforce management systems due to the complexity and time required to learn most platforms. Fortunately, StreetSmart stands out by offering an intuitive solution that simplifies the transition. Embracing such innovative tools can transform how businesses operate and thrive in competitive environments.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
Yes
Xero
Yes
EpicCare EMR
No
Equisoft/connect
No
Freshdesk
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Kayako
No
MYOB AccountRight
Yes
Microsoft Excel
Yes
Integrations
Salesforce
Yes
Xero
Yes
EpicCare EMR
Yes
Equisoft/connect
Yes
Freshdesk
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Kayako
Yes
MYOB AccountRight
No
Microsoft Excel
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$25
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dusk Mobile
Founded
2013
Country
Australia
Website
duskmobile.com
Vendor Details
Company Name
StreetSmart
Founded
1999
Country
United States
Website
www.streetsmartmobile.com
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
No
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
Yes
Employee Lifecycle Management
No
Labor Projection
Yes
Performance Appraisal
Yes
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Mileage Tracking
Business / Personal Travel
No
Cost Analysis
No
Employee Reimbursement
No
Expense Reports
No
GPS Tracking
No
Manager Workflow
No
Mileage Logging
No
Reporting
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No
