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Description
Dusk IOP, proudly Australian owned and operated, unites teams and data to enhance operational efficiency. By leveraging visibility, actionable insights, intelligence, and automation, it empowers your field workforce, back office, and customers to collaborate seamlessly within a unified digital environment. The platform excels in workforce scheduling, project management, and streamlined workflows, establishing a new standard for automation, compliance, safety, and transparency. With a single-view system that integrates effortlessly with your existing infrastructure, you can easily manage resources or teams using drag-and-drop dispatch and reassign tasks with just a click. It comes equipped with built-in constraints for skills, shifts, locations, and more to ensure optimal planning. Additionally, Dusk IOP facilitates the management of Agile projects, offering notifications and multiple viewing options, including Gantt, Task View, Kanban, and a dynamic risk matrix, thus enhancing project efficiency. You can also digitize your paper forms from your virtual workspace, making processes smoother and more effective. By gaining a clear understanding of actual job costs—which encompass tool time, travel time, and allowances—you can significantly boost your profitability and make informed decisions for future projects.
Description
A platform specifically crafted for service-oriented enterprises across the globe. Streamline payroll management to reduce the time dedicated to processing tasks. Oversee all facets of your workforce from a single centralized location. Monitor the location of your fleet and assets at any moment. Facilitate seamless and immediate communication between on-site staff and office personnel. Enable employees to submit timesheets that include various break types, travel expenses, allowances, and additional entries. Abolish paper usage by transitioning all your forms to digital formats, allowing them to be completed via mobile devices. Leverage your data through an array of advanced reporting tools. Utilize MTM to manage and react to situations instantly. With drag-and-drop scheduling, you can organize the day or swiftly address urgent modifications. Ensure clear communication between field and office teams with real-time messaging capabilities. Tasks such as completing jobs or accepting shifts can be efficiently handled at the moment they arise, making operations smoother than ever. In this way, the platform not only enhances productivity but also fosters a more connected workforce.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Bitbucket
Yes
Dropbox
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Jira
Yes
MYOB AccountRight
Yes
Microsoft 365
Yes
Microsoft Excel
Yes
Microsoft OneDrive
Yes
Integrations
Amazon Web Services (AWS)
No
Bitbucket
No
Dropbox
No
HubSpot CRM
No
HubSpot Customer Platform
No
Jira
No
MYOB AccountRight
No
Microsoft 365
No
Microsoft Excel
No
Microsoft OneDrive
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$19.90 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dusk Mobile
Founded
2013
Country
Australia
Website
duskmobile.com
Vendor Details
Company Name
Mobile Team Manager
Founded
2017
Country
Australia
Website
www.mobileteammanager.com
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
No
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
Yes
Employee Lifecycle Management
No
Labor Projection
Yes
Performance Appraisal
Yes
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
Product Features
Employee Scheduling
Appointment Management
No
Automated Scheduling
Yes
Calendar Management
No
Employee Database
Yes
Group Scheduling
No
Messaging
No
Mobile Access
No
Payroll Management
No
Reporting/Analytics
Yes
Resource Management
No
Schedule Distribution
Yes
Scheduling
Yes
Shift Scheduling
No
Shift Swapping
Yes
Time Clock
Yes
Time Tracking
No
Vacation / Leave Tracking
No
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
No
Mobile Access
Yes
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
No
Contract Management
No
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
No
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Workforce Management
Budgeting & Forecasting
No
Contractor Management
Yes
Employee Lifecycle Management
Yes
Labor Projection
Yes
Performance Appraisal
Yes
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
