Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dusk IOP, proudly Australian owned and operated, unites teams and data to enhance operational efficiency. By leveraging visibility, actionable insights, intelligence, and automation, it empowers your field workforce, back office, and customers to collaborate seamlessly within a unified digital environment. The platform excels in workforce scheduling, project management, and streamlined workflows, establishing a new standard for automation, compliance, safety, and transparency. With a single-view system that integrates effortlessly with your existing infrastructure, you can easily manage resources or teams using drag-and-drop dispatch and reassign tasks with just a click. It comes equipped with built-in constraints for skills, shifts, locations, and more to ensure optimal planning. Additionally, Dusk IOP facilitates the management of Agile projects, offering notifications and multiple viewing options, including Gantt, Task View, Kanban, and a dynamic risk matrix, thus enhancing project efficiency. You can also digitize your paper forms from your virtual workspace, making processes smoother and more effective. By gaining a clear understanding of actual job costs—which encompass tool time, travel time, and allowances—you can significantly boost your profitability and make informed decisions for future projects.
Description
Link your office with service technicians to enhance job scheduling and accelerate payment processes. Reduce concerns about work order tracking, technician efficiency, and receivables. Intuit Field Service Management streamlines your operations, providing greater oversight of your workforce, clientele, cash flow, and expenses. Furthermore, it integrates flawlessly with QuickBooks Desktop Enterprise, ensuring your financial records and field service operations remain aligned. With your Enterprise subscription, you receive one user license for Intuit Field Service Management, allowing for integration with QuickBooks and enabling self-assignment of work orders. When you're ready to expand your dispatch capabilities, reach out to Sales for additional user access. Scheduling or rescheduling tasks is incredibly straightforward, as Field Service Management equips dispatchers with a comprehensive dashboard that displays each technician's work orders, current location, and status. Adjustments and changes are quick and hassle-free; if a technician is delayed, you can simply drag and drop the work order to a new time slot. This efficient system not only improves workflow but also enhances overall service delivery.
API Access
Has API
No
API Access
Has API
No
Integrations
Agent Payments Protocol (AP2)
No
Amazon Web Services (AWS)
Yes
Bitbucket
Yes
CloudNuro
No
Dropbox
Yes
Fi911
No
HubSpot Customer Platform
Yes
Juspay
No
MYOB AccountRight
Yes
Microsoft 365
Yes
Integrations
Agent Payments Protocol (AP2)
Yes
Amazon Web Services (AWS)
No
Bitbucket
No
CloudNuro
Yes
Dropbox
No
Fi911
Yes
HubSpot Customer Platform
No
Juspay
Yes
MYOB AccountRight
No
Microsoft 365
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$1,091 per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dusk Mobile
Founded
2013
Country
Australia
Website
duskmobile.com
Vendor Details
Company Name
Intuit
Founded
1983
Country
United States
Website
quickbooks.intuit.com/desktop/enterprise/field-service-management/
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
No
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
Yes
Employee Lifecycle Management
No
Labor Projection
Yes
Performance Appraisal
Yes
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
No
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No