Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Residing in an urban environment often leaves us with insufficient time to accomplish everything on our to-do lists. Dunzo transforms the way you navigate your city, shop, and access various services like never before. Our app links you with the closest delivery partner capable of handling purchases, collecting items from any local store or restaurant, and delivering them right to your doorstep. Juggling work commitments, getting caught in traffic, or simply forgetting essential tasks can make it challenging to manage errands effectively. So why venture out when you can have everything brought to you with just a tap? As the go-to delivery app in Bangalore, we cater to your needs for food, groceries, medicines, pet supplies, fresh produce, meats, health and wellness products, gifts, and even package deliveries across the city. Whether you’re shopping at local kirana stores or seeking your favorite brands, from forgotten chargers to daily essentials, we’re dedicated to keeping you connected and efficient. With Dunzo, you can say goodbye to the stress of chores and hello to convenience!
Description
LiveVox, a next-generation contact centre platform, powers more than 14 million interactions annually. LiveVox seamlessly integrates CRM, omnichannel, and WFO capabilities to provide exceptional customer service and agent experience. We also reduce compliance risk. Our reliable and easy-to-use technology allows for effective engagement strategies across all communication channels to improve performance in your contact centre. Our proven security and risk mitigation tools allow clients to maximize their potential in a constantly changing business environment. LiveVox has 20 years of experience in cloud contact centers. More than 500 of our global employees are based in San Francisco. There are also offices in Atlanta, Columbus, Denver, New York City, St. Louis, Medellin, Colombia, and Bangalore, India.
API Access
Has API
No
API Access
Has API
Yes
Integrations
BeeUnicorn
Yes
CommunityWFM
No
Degpeg
Yes
Ecogreen Express
Yes
Eshopbox
Yes
Oreka TR
No
Possier
Yes
Sedric AI
No
Solutions by Text
No
SpeechIQ
No
Integrations
BeeUnicorn
No
CommunityWFM
Yes
Degpeg
No
Ecogreen Express
No
Eshopbox
No
Oreka TR
Yes
Possier
No
Sedric AI
Yes
Solutions by Text
Yes
SpeechIQ
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dunzo
Founded
2015
Country
India
Website
www.dunzo.com
Vendor Details
Company Name
LiveVox
Founded
2000
Country
United States
Website
www.livevox.com
Product Features
Food Delivery
Delivery Tracking
No
Dispatch Management
No
For Restaurants
No
Gift Card Management
No
Menu Management
No
Online Ordering
No
Order Management
No
Routing
No
Sales Trend Analysis
No
Supports Loyalty Program
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Debt Collection
Agency Management
No
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
No
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
No
In-House Collections
No
Payment Plans
Yes
Transaction Management
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
No
Lead Management
Yes